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Get your free SmartSensor replacement.

We have determined that you have a SmartSensor unit with a defective battery, causing it to drain too quickly. Use the discount code that was emailed to you to claim a free replacement. Note that the base of your SmartSensor is not faulty and should be kept for your new unit.

  1. Add the replacement SmartSensor to the cart.
  2. Apply your unique discount code that was emailed to you, during the checkout process.

Purchase with peace of mind

Return it for free within 30 days for a full refund.

Free shipping

Receive it in 3 to 7 business days.

Warranties without worry

ecobee devices are covered by a 3-year limited warranty.

Clarity when you need it

Our products are backed by our dedicated support team.

Join our newsletter and enjoy $20 off your next purchase.

*By signing up, you agree to receive emails from ecobee. You can unsubscribe anytime. Visit our Privacy Policy & Website Terms of Use for details. This promotional offer is available to new customers only. Eligible participants will receive a promotional code via email after completing the form. Offer is non-transferable and subject to verification of new customer status.

Cannot be combined with any other offers. Legal conditions apply. This offer cannot be applied to prior purchases. ecobee reserves the right to amend the terms and conditions at their sole discretion.