Evolving ecobee Smart Security for Simplicity, Flexibility, and Control
We’re updating our ecobee Smart Security plans.
by ecobee on 04/15/2026 in News
4 min read
We’re introducing improvements to the ecobee app to make it easier to manage your comfort at home. Our refreshed Schedule and Comfort Settings experience in the ecobee app is designed to help you easily see what your system is doing, personalize your schedule and comfort preferences, and stay in control of your home’s temperature.
Plus, we’ve made improvements to Home Energy Reports in the ecobee app, giving you clearer, more detailed insight into how your heating and cooling systems are running.
Schedule and Comfort Settings Updates
What’s new in the ecobee app
The updated experience focuses on clarity, ease of use, and transparency, especially for customers who rely on their thermostat schedule to automate energy savings and maximize home comfort.
A new calendar style schedule view
Your schedule is now available in a simple, calendar-style view, making it easier to see your daily routine and desired Comfort Settings like Home, Away, and Sleep. Expand it into a detailed calendar to see the 30-minute increments that make up your day, or keep it compressed for a quick daily overview - whichever level of detail works best for you.
Easier schedule editing, with fewer steps
We’ve simplified how schedules are managed, allowing you to edit activities and copy schedules across multiple days, all from one screen. That means fewer taps, less back-and‑forth, and faster updates when your routine changes whether it’s a new work schedule or a long weekend at home.
Comfort Settings built right into your schedule
Comfort Settings are now embedded directly in the flow when editing or adding an activity, creating a more connected experience. You can see and adjust how temperature preferences line up with your daily activities, like Home, Away, and Sleep, making it easier to fine-tune comfort without switching between screens.
Smart Security now makes it even easier to see the updates that matter most. Subscribers can now see up to 6 months of whole home history and find what they are looking for more easily with advanced filtering capabilities. Plus, we've made the Know Who's Home feature better with updates in Activity Feed when home members come and go.
What this means for existing customers
If you’re already subscribed to ecobee Smart Security, here are the most important things to know: you don’t need to do anything, and your current features and pricing are locked in through 2026.
- Plan names are changing.
- Existing subscribers will keep their same capabilities and features for their current price through December 31, 2026 in appreciation of your continued trust.
- No action is required on your part.
Existing customers will receive emails clearly identifying any changes to their current plans, along with details on their automatic loyalty savings.
Our commitment to transparency
This is the first time we’ve updated Smart Security pricing since introducing it in 2020, and we’re committed to being transparent every step of the way. These changes help us continue improving the service, while giving customers clearer choices and greater control.
If you’d like to review your plan, explore options, or learn more, visit our FAQs, open the ecobee app, tap Account settings and go to Subscriptions, or visit our ecobee Smart Security page. Our customer support team is also always happy to help.
We’re grateful for the trust customers place in ecobee to help protect their homes and we’re excited about what’s ahead for ecobee Smart Security.
Ready to get started?
Subscribe to Smart Security in the ecobee app, at subscribe.ecobee.com or purchase a subscription on Amazon.
Once subscribed follow the getting started guide to get it up and running quickly.
Current pricing on active subscriptions will remain in effect until January 2027, provided your subscription remains active and unchanged. Any plan changes including plan modifications, add‑on changes, cancellation, or lapse in service, will result in an immediate move to current pricing and permanent loss of loyalty discounts. 24/7 Professional Monitoring is a paid add‑on and subject to availability and additional terms. Updated Terms & Conditions apply and are available here.
*Professional Monitoring is not currently available in the city of Calgary in Alberta, Canada.
Did you enjoy this article?
Thanks for letting us know!
