Please order by December 14th to receive your purchase by December 25th.

Contact

We're here to help.

ecobee user holding smartphone calls customer care from the ecobee app.

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Contact Us

Send us a message

Toll Free

1-877-932-6233

International

1-647-428-2220

Security team

If you're a security researcher, please use our public PGP key when sending us sensitive information. We take security very seriously and investigate all reported vulnerabilities.

Email: security@ecobee.com

PGP Key: 4844 ECBE 5724 3310

Sales Hours

Monday - Friday

9am — 5pm EST

Support Hours

Monday - Friday

8am — 11pm EST

Saturday - Sunday

9am — 9pm EST

Corporate Headquarters

Our office is located in the heart of downtown Toronto. Please note that due to the current COVID-19 situation, ecobee is a remote-first workplace until January 2022.

25 Dockside Drive, Suite 700, Toronto, ON, Canada, M5A 0B5

Get Directions

Overhead view of Toronto's Queen's Quay area

Your Regional Sales Representatives

Andy Kahn
Regional Sales Director - East

Email: andyk@ecobee.com
Eric Yagley
Regional Sales Manager - Midwest

Email: eric.y@ecobee.com
Chris Vosburgh
Regional Sales Manager - Southeast

Email: chrisv@ecobee.com
Josh Rofrano
Regional Sales Manager - Mid-Atlantic

Email: josh.r@ecobee.com
Rob Cammalleri
Regional Sales Manager - Canada

Email: rob.c@ecobee.com
James Balassone
Regional Sales Director - West

Email: jamesb@ecobee.co
Tommy Hicks
Regional Sales Manager - Northern West Coast

Email: tommy.h@ecobee.com
Bobby Childress
Senior Regional Sales Manager - Southwest

Email: bobby@ecobee.com
Jeff Anderson
Regional Sales Manager - Mountain

Email: jeff.a@ecobee.com
Larry Ell
Director - National Accounts & Builders

Email: larry.e@ecobee.com
Kurt Wessling
National Account Manager - South East

Email: kurt.w@ecobee.com
Niko Poulos
National Account Manager - West

Email: niko.p@ecobee.com
Pete Wessel
National Account Manager - Central & North East

Email: peter.w@ecobee.com
Travis Boyce
National Account Manager, Builders & Developers

Email: travis@ecobee.com
Chris Chuakay
National Account Manager - SmartBuildings

Email: christopher.c@ecobee.com
Nathan Athay
Director, Inside Sales

Email: nathan@ecobee.com