We are currently experiencing higher than normal volume of inquiries. Our apologies for any inconvenience. Visit support.ecobee.com for guides, helpful installation tips, and hours of operation.
Need help? support team.
Get in touch with ourSupport hours
Monday to Friday
8 a.m. to 11 p.m. EST
8 a.m. to 11 p.m. EST
Saturday & Sunday
9 a.m. to 9 p.m. EST
9 a.m. to 9 p.m. EST
Send us a message
Ask a question and ecobee Support will reply by email.
Still need help?
Our helpful support team is only a call away.
1-877-932-6233 (Toll free)
1-647-428-2220 (International)