Pro PIN is here to serve you better.

Looking for the ecobee contractor portal? We’ve made some upgrades, and you no longer need the portal to link to your installed ecobee smart thermostats. Use your Pro PIN to fill out this form and the smart thermostat will be linked shortly.

Learn more about ecobee Pro PIN down below or contact us at for assistance.

ecobee thermostat interface demonstrating pro PIN input

Easier installation with Pro PIN.

  • Instant connection during install: no wait time, no login, no portal required!
  • Be there for your homeowners: your contact information appears directly on the thermostat so your clients can reach you.
  • Build closer relationships with homeowners: stay connected and be able to deliver quality service that maintains a lasting customer relationship.
  • Automate your business: You will receive notifications, alerts, and reminders for events requiring service calls.

No registration required, simply contact to get your ecobee Pro PIN today.


ecobee SmartThermostat Pro with voice control with Tom's Guide badge in top right corner

ecobee SmartThermostat Pro with voice control

With easy integration with leading smart home systems and upgraded software that learns and adapts to household schedules, it’s one easy install that will enhance your customers’ comfort and control. Features built-in Alexa voice assistant and comes with a SmartSensor remote temperature sensor. Available through professional channels with a 5‑year warranty.

All-new: Now with Multi-Speed Fan Control for a new level of compatibility, comfort, and energy savings for multi-family housing units.

Learn more about ecobee's exclusive 5‑year warranty >

Sign up for our free professional contractor training program >

New Feature Spotlight
Now compatible with multi-speed fan systems.

Our thermostats now work with multi-speed mechanical systems for compatibility with multi-family housing units, and setup is easier than ever.

Multi-speed fan systems settings on the thermostat interface

Optimize Mode for a quieter, more energy-efficient home.

Optimize Mode uses the indoor temperature deviation from the setpoint to automatically set fan speed to the lowest possible setting. This results in energy savings* and improved comfort through a more evenly heated or cooled home, better indoor air quality, and reduced fan noise.

* Per Energy Star, a 10% fan speed reduction lowers fan electrical use by approximately 25%. A 20% speed reduction yields electrical savings of roughly 45%.

An all-new setup experience for Pros.

Give your customers a more tailored experience. Seasoned installers can now opt for a new, easy-to-use setup experience designed for Pros that unlocks advanced configurations.

Capable and compatible.

ecobee thermostats are now compatible with even more 24v systems, including conventional, 2- and 4-pipe FCU, 2-Pipe FCU + Auto Changover, Highrise Heat Pump, Aux. Heat systems, and accessories.1 (ecobee3 lite Pro is incompatible with accessories).

First in smart home integrations.

With seamless integration with leading smart home products and systems, ecobee smart thermostats can be a key part of your smart home solutions.

  • works with alexa built-in

    Amazon Alexa

  • Works with the Google Assistant

    Google Assistant

  • Works with Apple Home Kit

    Apple HomeKit

  • Works with IFTTT

    If This Then That

  • Works with Smart Things

    Samsung SmartThings

Specs & Features
Get to know the smarts

  • contractors-SmartThermostatVC-sellsheet-thumb CA@2x

    SmartThermostat PRO with voice control

    Sell sheet >

    Tech specs >

    Installation Instructions >

Hardwired for reliability

Customers love how it never needs charging or other power sources. Includes a Power Extender Kit for hardwired installation without a C wire.

* Power Extender Kit sold separately for EMS Si.

Install with confidence

Installation takes less than 30 minutes and the easy-to-use Pro setup process includes options for most 24v HVAC systems, including multi-speed fan systems. Everything you need is in the box and support is just a phone call away.

Compatible with most HVAC systems

Works with gas, oil, electric, and dual-fuel systems. Supports conventional (2H/2C) and heat pump (4H/2C), 2- and 4-pipe FCU, 2-Pipe FCU + Auto Changeover, and Highrise Heat Pump systems with accessories.1 (ecobee3 lite Pro is incompatible with accessories).

Works with ecobee SmartBuildings for simple commercial and multi‑family building thermostat management.

Visit SmartBuildings

Simple to install
No C wire? No problem.

Everything you need to install ecobee thermostats is in the box, including a Power Extender Kit to replace the common (C) wire if missing. Also comes with an install guide, wire labels, backplate, trim plate, and screws.

  • Illustration of a thermostat
    Illustration of a thermostat


  • Illustration of a thermostat backplate
    Illustration of a thermostat backplate


  • Illustration of a trim plate

    Trim plate

  • Illustration of a power extender kit
    Illustration of a power extender kit

    Power extender kit (PEK)

An HVAC technician points to an ecobee thermostat while a customer checks the ecobee mobile app

Be their hero
Works for them, works for you.

  • Customers can control their ecobee thermostat from anywhere using any Android or iOS device, including Apple Watch.

  • Works with SmartSensor to detect temperature and occupancy, delivering comfort to your customers.

  • eco+, a free software upgrade for ecobee thermostats, automatically adjusts the temperature based on indoor humidity levels and intelligently pre-cools or heats when electricity is cheaper for increased comfort and efficiency. Learn more about eco+

  • Homeowners can save up to 23% annually (compared to a hold of 72°F/22°C) on heating and cooling costs. ENERGY STAR® certified. Learn more about energy savings

From sales to installation, our free training program has got you covered.

Sign up for training


Get more clients. Become an ecobee preferred contractor.

More infomation

Still have questions?

Email us:
Call Pro Tech Support: 1‑866‑518‑6740

1 Humidifier, dehumidifier, ventilator, HRV, or ERV accessories.

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