ecobee Haven
:
The home monitoring service that enhances ecobee devices from $5/month.

Come and go freely without codes, keypads, or false alarms
Gain assurance with smoke alarm detection
Feel relief, knowing when family have made it home
Get notified of any unexpected entries
See the full story with 30-day video history

See how Haven connects your whole home for total comfort and peace of mind.

Watch our explainer video.

[soft modern xylophone music plays with an allegro beat]

The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background.

A drawing of a smartphone slides onto the dark blue background and its screen slowly powers up, producing the word “Haven” in soft writing, the letters matching the background color, set against the light blue of the phone’s screen.

NARRATOR: “Introducing ecobee Haven, a subscription that lets you monitor your home from anywhere.”

On the left half of the screen A woman is leaving through the black front door in the daytime. From here we can see the hallway with an umbrella in a white wicker basket. The partial view of the living room shows a potted plant and a white chair with a dark blue pillow.

The right half of the screen shows the drawing of the smartphone, forest green on a light blue background. The screen has an ‘X’ symbol above the word ‘Disarmed’.

“Haven is a thoughtful guest that automatically arms your home when you leave.”

As soon as the woman closes the door the color on the screen changes to light blue, and a dark blue checkmark replaces the ‘X’ and is now above the word ‘Armed’.

“No keypads,”

‘No keypads.’ appears in forest green writing on a light blue background.

“No Countdowns.”

‘No countdowns.’ quickly replaces ‘no keypads’ in the same forest green on light blue.

“If you leave something behind, Haven will recognize it’s you.”

Return to the door, hallway, and living room image. The woman is reentering the home through the black door on the left of the screen. The ‘armed’ phone screen on the right switches back to ‘disarmed’ with the ‘X’ on a forest green background as the woman returns to the hallway to pick up a forgotten umbrella.

“The same goes for friends and family. It disarms when they arrive, arms when they leave,”

A scene takes place over a dark blue background. The left side of the screen shows a teenage son and younger daughter entering through the black door the mother recently used. He is putting down a basketball and they put down their school bags. She picks up the ball and hands it to him as they walk into a cloudy afternoon.

“and sends you a notification,”

The mother appears in a separate frame to the right as she looks down at her phone. A notification text appears in a drawn bubble emerging from her phone. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house.

“so you don’t miss a thing.”

“Haven home monitoring: for everything happening at home.”

The screen splits into six frames on a dark blue background. The daughter reads on her bed in the daytime in the top left frame. The mother sleeps in her bed in the top middle frame. The teenage son is leaving with his basketball in the top right frame. The dog sits on the white couch in the bottom left frame. The SmartThermostat is armed for the evening in the middle bottom frame. The father is eating popcorn while watching TV in the bottom right frame.

A SmartThermostat, SmartSensor, and Contact Sensor appear on a forest green background. Below them, the words ‘Get Smart Thermostat with whole home sensors and 2 free months of Haven.’ are written in light blue. At the bottom of the screen is ‘ecobee’.

END

Come and go freely without keypads, codes, or false alarms.

Forgot your wallet? Haven is smart enough to know it’s you, and automatically disarm itself. You can even arm and disarm the system using your voice.

Your family’s phones are recognized by the system using Wi-Fi and geofencing technology, so you’ll never set off the alarm¹
Disarm remotely to allow access to trusted guests.
All you need is a SmartThermostat or SmartCamera.

Know that the kids arrived home safely.

Rest assured that your children made it home when you’re away. Receive a notification the moment a family member enters the home and automatically disarms the system.

All you need is a SmartThermostat or SmartCamera.

New feature: Pause when doors or windows open
:
Go ahead, leave a window open.

Get comfortable without wasting energy. If a window or door is left open for 5 minutes ecobee will automatically turn off your AC and notify you, helping reduce your energy bill and help the environment.

For the Pause when doors or windows open feature, you will need:

1. SmartSensor for doors and windows ($79.99 per 2-pack)

The sensor notices that your door or window is open. Learn more about ecobee's SmartSensors for doors & windows.
2. An ecobee smart thermostat
($169.99 - $249.99)

Your thermostat automatically turns off your HVAC system to save money and energy. Learn more about thermostats.
3. Haven home monitoring subscription (only $5/month)

You get a notification via ecobee Haven and the system starts again after the entryway is closed. Learn more about Haven.

Learn more about this feature

Get notified of unexpected entries.

SmartSensor for doors and windows can easily be placed on the important entryways to your home and will notify you if they are opened unexpectedly.

1. Contact sensor detects that a door or window is opened.
2. You automatically receive a notification on your phone.
3. You can check in with the system and act accordingly.

See who really knocked over the plant.

Haven adds 30-day video storage to your SmartCamera with voice control², giving you confidence and assurance so you won't miss a thing. Have multiple SmartCameras? Our extended tier offers video storage for unlimited cameras for $10/month.
Learn more about how ecobee protects your privacy.

Indoor security camera sees the dog knock over a flowerpot in the living room.

SmartCamera as baby monitor
:
Remember these moments.

Share clips with loved ones for $5/month with the Haven
home monitoring subscription.

How did your baby sleep?

Review recordings from last night for total peace of mind.
Store and share your precious memories.

30-day video storage gives you deeper insight into your baby’s life, and allows you to share important photos and clips with family and friends.
Built to grow with your family.

Continue to keep your family safe as your child grows, by transforming your SmartCamera into a home monitoring solution.

Protect the places you hold dear with smoke alarm detection.

Get a mobile notification if SmartCamera or SmartThermostat detects a smoke alarm sound when you're out. This allows you to check in and act quickly to avoid potential property damage.

A phone screen shows a notification from ecobee that says "Smoke alarm alert- My home: We detected a smoke alarm sound while your home was armed."

$199.99$139.97 in total savings

Get everything you need and save money with the Home Security Solution

Shop now

Privacy secured with woman closing a briefcase over sensitive print data.

Your privacy is paramount.

Data privacy and security is at the heart of all ecobee products and services. With Haven, your account is kept secure with two factor authentication, and non-family members can’t disarm your home. With SmartCamera, all of your video is encrypted and securely processed on-device without being uploaded to the cloud.

See what others have to say

"With all of these features in place, the Ecobee Haven might become the streamlined, cohesive smart home that has been promised since the start."
- Digital Trends

Frequently asked questions

Who is eligible for the free trial?

How does the free trial work?

Why do I need a payment method to start my trial?

Can I cancel ecobee Haven during the trial period?

^* $5/month on Essential tier and $10/month on Extended tier after free trial. No commitment. Plan automatically renews after trial until cancelled.

¹ Described feature requires members of the household to be logged in to the ecobee app on their devices with location sharing enabled.

² If you have multiple cameras, then video storage for all of them is only $10/month.