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How to install Smart Doorbell Camera (wired)

In most homes, installing an ecobee Smart Doorbell Camera is an easy process that takes about 45 minutes. Follow the steps below or scroll further to watch the installation video, find wiring diagrams, troubleshooting tips, and more.

  1. Check compatibility with your doorbell system and in-home chime
  2. Download the ecobee app to install your doorbell camera

Download the ecobee app.

Compatibility and installation

Not the DIY type?

Hire a professional installer to get your ecobee device up and running quickly.

Brendon Aldridge, owner & technician

ecobee-trained professional

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Here's what you'll find in the box.

  • illustration of smart doorbell camera

    Smart Doorbell Camera

  • illustration of the backplate of smart doorbell camera

    Backplate & security screw (pre-attached)

  • illustration of the back of smart doorbell camera

    Wedge

  • illustration of ecobee chime adapter

    Chime Adapter

Also included:

  • 2 wire extenders
  • 5 wire connectors
  • 2 long screws and 2 anchors (brick only)
  • 4 short screws

Tools you’ll need:

  • Needle-nose pliers
  • Phillips screwdriver
  • Drill
  • ¼” masonry bit (hard surfaces) or 5/64” bit (soft surfaces)
a hello tech technician installs a smart doorbell camera

Have your Smart Doorbell Camera (wired) professionally installed.

Enjoy the ultimate in white-glove service with HelloTech, our nationwide doorbell camera installation partner.

  • Fast, courteous professional installation.
  • Hands-on help with all of your questions answered.
  • All work backed by HelloTech’s limited warranty.

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