24/7 Pro Monitoring & Fire Protection

Professional monitoring add-ons

Protect your family from break-ins and fires. Our monitoring agents are standing by 24/7 to keep you safe and can reduce response times by minutes compared to other systems.¹
No contracts • No hidden fees • Add-ons from $5/mo.

Upgrade to 24/7 professional protection for peace of mind when it matters most.†

The fastest way to get help to your front door.

When every second counts, ecobee Smart Security, powered by RapidSOS, sends critical video and sensor data to 911 dispatch, helping first responders arrive on the scene faster and better prepared.

Professional Monitoring users save up to 15% on home insurance. ²

Experts say professional monitoring is the best way to lower your home insurance premiums. Since we’ve always focused on your savings, we built a security system that pays for itself.

Choose an add-on based on your security needs:

Smoke Alarm Detection

24/7 emergency response for smoke alarms.

+ $5/month or $50/year

Faster emergency response for fires
Save 10–15% on home insurance²

Total Protection

24/7 emergency response for break-ins, alarms, and more.

+ $10/month or $100/year

Faster emergency response for fires & break-ins
Save 10–15% on home insurance²

Pick a plan to unlock add-ons.

Looking for add-ons in the app? They’ll appear once you’ve selected a Smart Security plan.
Learn more

Compare add-ons	Smoke Alarm Detection $5.00/month or $50.00/year (save $10.00)	Total Protection $10.00/month or $100.00/year (save $20.00)
An agent at a RapidSOS monitoring station monitors your home around the clock 365 days a year. In case of a security break-in, Smart Security notifies a monitoring center agent who will review the case and contact your local 911 center should emergency assistance be required. Works with: Smart Thermostats SmartCamera with voice control
An agent at a RapidSOS monitoring station monitors your home around the clock 365 days a year. In the event of a fire, Smart Security notifies a monitoring center agent who will review the case and contact your local 911 center should emergency assistance be required. Works with: Smart Thermostat Premium SmartCamera with voice control
Video and sensor data captured from your ecobee devices is used to verify the incident. Instantaneous access to your data helps responders to reduce response time by minutes compared to other systems.¹ Works with: Smart Thermostats Smart Doorbell Camera (wired) SmartCamera with voice control SmartSensor for rooms 2-pack SmartSensor for doors & windows
30-day cloud storage for incident footage supporting single camera with our Standard plan or unlimited cameras on the Advanced plan. Works with: Smart Doorbell Camera (wired) SmartCamera with voice control
Arm, disarm, confirm or dismiss alerts, monitor your devices, and manage access, all from the ecobee app.
Say goodbye to long-term contracts. Cancel and renew whenever you need, hassle-free.
Secure your home and save with a 10% to 15% rate reduction for homes with an alarm system.²

How we respond to emergencies
:
Speeding up help when you need it most.

Professional Monitoring uses device data and video to give monitoring agents a clear view during emergencies. These detailed insights ensure a faster, more informed response when every second counts.^†

Save enough on home insurance each year to cover the cost of the subscription.²

How it works:

ecobee devices monitor activity when your home is armed.

Instant smartphone alerts keep your household informed.

Alerts that aren’t dismissed are escalated to the monitoring center.

RapidSOS agents assess the situation and dispatch emergency response as needed.

¹Based on a survey conducted by RapidSOS to emergency dispatchers from May 5, 2020 to July 5, 2020. Response times not guaranteed and may vary due to external factors.

²ecobee Smart Security plan with a Professional Monitoring add-on may be eligible to save up to $130 USD on their annual home insurance. Annual savings will vary based on your insurance providers. Users should contact their provider for more details.

^†Professional Monitoring is not currently available in Calgary, AB.