Descriptive Transcript
Title of media: How to Install ecobee Smart Thermostat Enhanced and Smart Thermostat Premium
Media type: Animated video with background music
Duration: 3:42
[0:00–0:17] [Visual: A sleek black ecobee Smart Thermostat is shown mounted on a white wall. The screen transitions from displaying "Hi" to showing temperature "72°F" along with icons representing power, home, and globe symbols. On-screen text indicates the installation takes "30 to 60 minutes."]
Narrator: "Hello and welcome to the installation video for ecobee Smart Thermostat Enhanced and Smart Thermostat Premium. Purchasing a smart thermostat is a great way to save energy, live comfortably, and help the planet. And installing an ecobee Smart Thermostat is easy — it takes most customers 30 to 60 minutes."
[0:18–0:33] [Visual: A smartphone displays the ecobee app interface, showing compatibility check instructions and the website ecobee.com/compatibility. The app prompts: "Make sure your home is compatible."]
Narrator: "This video takes you through the steps and our mobile app guides you in more detail. ecobee thermostats are compatible with most homes. Double check if your home is compatible using our compatibility checker."
[0:33–0:49] [Visual: The smartphone app shows sign-in and account creation screens, then a home screen prompting the user to add a device. The app then displays a QR code scanning screen with a green scanning square overlaid on the thermostat's QR code.]
Narrator: "To start the installation, download the ecobee app, create an account, and add your new device to your home. Scan the QR code located on the back of the thermostat to launch the installation instructions."
[0:49–1:00] [Visual: Screen displays a Wi-Fi network icon alongside text listing required tools: Wi-Fi network, drill with 3/16" drill bit, Phillips head screwdriver, pencil, and hammer.]
Narrator: "In addition to your mobile phone, you'll need a working Wi-Fi network, a drill with a 3/16" bit and Phillips head screwdriver, a pencil, hammer…"
[1:00–1:16] [Visual: The contents of the thermostat box are displayed clearly, one by one: the thermostat itself, white backplate, two silver screws, two drywall plugs, a sheet of colored wire labels, an optional square trim plate with a circular cutout, and a white Power Extender Kit (PEK) with attached wires.]
Narrator: "…the items in the box: thermostat backplate, two screws, two drywall plugs, wire labels, and an optional trim plate. We've also included a PEK — Power Extender Kit — in the box for homes without a C wire."
[1:16–1:24] [Visual: The smartphone app displays a help and support menu showing options to find answers, connect via Messenger, or call a support agent.]
Narrator: "If you need any assistance throughout your install, our in-house support is happy to help."
[1:24–1:36] [Visual: An electrical panel is shown with clearly labeled circuit breakers, including "Furnace" and "Air conditioner." A hand reaches in and flips a breaker switch off.]
Narrator: "First things first, turn off the power to your heating and cooling system — usually a light switch or a breaker panel. This is important for your safety and the safety of your home."
[1:36–1:53] [Visual: A hand gently pulls the old white thermostat away from the wall, exposing the wiring behind it. The backplate and multiple colored wires connected to terminals become visible. A smartphone is used to photograph the wiring. The app screen then shows wire label selection, prompting the user to identify which wires are connected to which terminals.]
Narrator: "Then remove your old thermostat. You may need to pull harder if the thermostat seems stuck. The app will prompt you to take a photo of the wiring so you can refer to it later. If necessary, select the wires that are connected to the terminals of your old thermostat."
[1:54–2:00] [Visual: Hands carefully disconnect each wire one by one from the old thermostat terminals. Green wire labels are applied to each wire.]
Narrator: "After entering your wires into the app, you'll label the wires with the green labels provided. Then disconnect them from the terminals."
[2:00–2:10] [Visual: A screwdriver is used to loosen and remove screws from the old thermostat backplate. The backplate is then detached and removed from the wall, leaving the wires hanging free.]
Narrator: "Next, unscrew the old backplate from the wall. We encourage you to recycle it or dispose of it properly."
[2:10–2:24] [Visual: The ecobee backplate is held against the wall with wires threaded through the central opening. An integrated bubble level on the backplate is visible. The backplate is held in place while the position is checked for straightness.]
Narrator: "If you have unsightly holes or missing paint, you can place the optional trim plate on the wall before attaching the backplate. Place the ecobee backplate on the wall. Insert the wires through the backplate and hold it against the wall. Straighten it using the integrated level."
[2:24–2:35] [Visual: A pencil marks the screw hole positions on the wall through the backplate openings. The backplate is removed. A turquoise-and-black power drill is used to drill holes at the marked points. A hammer is used to tap drywall anchors into the drilled holes.]
Narrator: "…and mark holes. Remove the backplate while you drill holes with the 3/16" drill bit. Insert the drywall anchors."
[2:35–2:49] [Visual: The ecobee backplate is repositioned on the wall with wires fed through the center. A screwdriver fastens the provided screws into the anchors, securing the backplate firmly. Labeled wires are individually inserted into their corresponding terminals on the side of the backplate. Terminal levers are pressed down. Each wire is tugged gently to confirm a secure connection. Excess wiring is pushed back into the wall.]
Narrator: "Now attach the ecobee backplate using the screws provided. Pulling the wires through the center, insert the labeled wires into the side of their corresponding terminals. Terminal levers should be depressed, indicating the wires are in the right position. Tug on the wires to ensure they're securely connected and push excess wiring back into the wall."
[2:49–3:05] [Visual: The new black ecobee Smart Thermostat is held near the wall-mounted backplate. It is carefully aligned and pressed onto the backplate until it clicks into place. The installation is confirmed as flush and stable against the wall.]
Narrator: "Time for your smart thermostat. Gently press the thermostat onto your secured backplate until you hear it click into place."
[3:05–3:15] [Visual: The electrical panel is shown again. A hand flips the "Furnace" and "Air conditioner" circuit breaker switches back on. The scene returns to the thermostat on the wall, which begins powering on, showing animated setup icons on its screen.]
Narrator: "Turn your power back on at your heating and cooling system. Your smart thermostat will greet you with a 'Hi' — this means it's been installed correctly."
[3:15–3:29] [Visual: The thermostat screen displays a welcome message: "Hi there!" and a "Let's get started" button. The user taps through setup screens, selects device type, confirms options, and enters a setup code ("ABCD"). The screen then loads the main temperature display showing 72°F.]
Narrator: "Now, you'll follow the instructions on your thermostat to complete setup. This includes connecting it to your Wi-Fi network and your ecobee account so you can control it from your mobile phone."
[3:29–3:38] [Visual: The fully installed ecobee Smart Thermostat is shown in its final position on the white wall, displaying the current temperature setting and control icons. A picture frame and houseplant are partially visible in the background.]
Narrator: "Congratulations, you've taken an important step in setting up a smart home that works for you and helps the planet. We hope you enjoy your new ecobee Smart Thermostat. Thanks for watching."
End of transcript.
Note: This transcript was prepared in accordance with WCAG 2.1 Success Criterion 1.2.1 (Audio-only and Video-only — Prerecorded) and 1.2.3 (Audio Description or Media Alternative — Prerecorded). It provides a text alternative conveying all spoken dialogue, on-screen text, visual descriptions of meaningful action, and identifying information for people shown on screen.
