ecobee4
ecobee3 lite
ecobee3
Room Sensors
Smart Si
Install your ecobee4 with confidence
With everything you need in the box, installing the ecobee4 yourself is simple.
Check compatibility
Here's what you'll find in the box
Kit (PEK)
Also included
Screws and drywall plugs
Wire labels
Installation guide
Tools you'll need
Required
Drill (3/16” drill bit)
Flathead screwdriver
Phillips screwdriver
Optional
Hammer
Pencil
Wire stripper
Installing your ecobee is as easy as downloading this app.
Let us guide you through each step.
Keep in mind that the process will vary depending on your setup. Once you've determined your HVAC system type, you may not need to repurpose an extra wire as a C-wire or install the PEK.
Removing your old thermostat backplate
Once your HVAC system is powered off, gently remove your existing thermostat’s faceplate to check your compatibility.
How to determine your HVAC system type
Determine your HVAC system type by checking if you have one or two sets of terminal labels on your old thermostat's backplate.
How to install your thermostat with a C-wire
If you have a C-wire, it will power your ecobee. You won't need the PEK included in the box.
How to repurpose an extra wire as a C-wire
If you have an extra wire that isn’t connected to any terminal on your thermostat, you can use it as a C-wire.
How to install your thermostat with the PEK
No C-wire? No problem. You can use the PEK that came in the box to complete your installation.
How to set up your ecobee
Guides and manuals
Helpful resources
Need help with installation?
Find a certified pro to help you install
Meet your ecobee4
- System mode shows your current ecobee setting
- Humidity shows the indoor humidity in your home
- Indoor temperature
- Menu controls your system, schedule and more
- Temperature slider to adjust the temperature
- Volume control to turn the volume up/down, and enable/disable the microphone
- Quick changes to switch between Home and Away modes
- Weather shows you the local weather and forecast for the week
If your ecobee doesn’t turn on, please try these steps.
Check that all wires are properly inserted into the terminal blocks at the thermostat. Tug on the wires to ensure they are not loose.
Make sure your HVAC cover panel is closed. Some systems will not turn on if the cover panel has not been closed properly.
If you have only one R wire (either R, Rc, or Rh), make sure it’s inserted into the Rc terminal.
If you installed the Power Extender Kit, make sure you inserted the wires into the correct terminals.
Contact
1.877.932.6233 (Toll Free)
1.647.428.2220 (International)
Support Hours
8am - 12am EST (Mon-Fri)
9am - 9pm EST (Sat-Sun)
10am - 6pm EST (Canadian Holidays)
Christmas and New Year’s Day (Closed)
