Avis de confidentialité et mentions légales

Last Updated September 23 2026

These Terms of Service (“Terms”) apply to the provision or performance of Apps, Products, Services, and other offerings described in these Terms and the applicable Documentation (collectively, “Offerings”) by Generac Power Systems, Inc. or its affiliates and subsidiaries, including ecobee Technologies ULC (collectively, “Company,” “we,” “us,” or “our”) to the user, beneficiary, and/or owner (“you,” “your,” “Customer”, “Consumer”, or “Subscriber”). Capitalized terms have the meanings provided in these Terms.

These Terms include any terms, policies, guidelines, or other documents expressly incorporated by reference or made available in connection with an Offering. Certain Software, Products, Services, Offerings, features, functionality, subscriptions, or AI-enabled capabilities may be subject to an applicable EULA, Terms of Service, Terms of Use, Terms of Sale, subscription terms, or other Additional Terms. If there is a conflict between these Terms and an applicable EULA, the EULA shall govern with respect to the Software, and these Terms or the applicable Additional Terms shall govern their respective subject matter.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING AN OFFERING. BY REGISTERING FOR, ACCESSING, OR USING AN OFFERING, OR BY CLICKING THE “ACCEPT” BUTTON, YOU: (i) REPRESENT THAT YOU HAVE THE AUTHORITY TO ACCESS AND USE THE OFFERING AND, IF APPLICABLE, TO BIND THE ENTITY ON WHOSE BEHALF YOU ARE ACTING; AND (ii) ACCEPT THESE TERMS AND AGREE TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT REGISTER FOR, ACCESS, OR USE THE OFFERING OR CLICK THE “ACCEPT” BUTTON.

Our collection, use, and disclosure of personal information in connection with the Offerings are described in the applicable Company Privacy Notice and Cookie Notice referenced below.

1. Definitions. For the purpose of these Terms, the following terms shall have the meanings hereinafter provided:

Aggregated Statistics mean data and information related to use of the Platform that is used by Company in an aggregate or anonymized manner, including to compile statistical and performance information related to the provision and operation of the Platform. Aggregated Statistics shall be irreversibly de-identified and not reasonably re-identifiable in accordance with applicable laws.

AI Technologies means any AI, ML, or automated decisioning features made available by Company.

AI Output means automated or AI-assisted insights, alerts, summaries, or other information.

App or Platform means the ecobee mobile app or related applications.

App, Platform Portal, Web Portal, App Site, or Site means the Mobile Link™, app.mobilelinkgen.com, ecobee, https://www.ecobee.com/consumerportal.

Authorized End User(s), Users or End User(s) means a (i) natural person or legal entity who, by purchasing, registering, accessing, installing, activating, or otherwise using the Device and/or the Services provided by Company, accepts and is bound by the EULA or (ii) employees authorized to use the Platform or Software pursuant to the license granted under this Agreement. A User may be (a) the owner of the Device, (b) an authorized person using the Device on behalf of the owner (“Authorized User”), or (c) any individual who interacts with the Device or associated services, regardless of whether they are the purchaser of the Device Authorized End Users and Licensee may be collectively referred to as Licensee.

Company Account means the existing or newly created account associated with the App, and any related alerts, emails, text messages, notifications, or other information generated by the App or the Services the account you may create after downloading the App.

Cookie Notice means the cookie notice at, as applicable, the bottom of the applicable Site or within the Cookie and Privacy Preference Center settings at the bottom of the applicable Site, incorporated by reference.

Data means any information processed through the App, including any alerts, emails, text messages, notifications, telemetry, device data, user inputs, analytics, derived data or other information generated by the Platform.

Data Processing Agreement or DPA means the data processing agreement attached as Appendix I, which applies if Licensee is a business customer using the Software, App, Platform, or Data to facilitate Services for Licensee under the EULA.

Documentation or User Manual means Company user manuals, handbooks, videos, helpdesk articles, and guides that describe the Software, its use or specifications, or is relating to the Software provided to Licensee either electronically, in hard copy form, or other form.

Error means any program defect, error, bug or other failure of all or part of the Software that results in the Software not conforming to, or performing in accordance with, its published specifications.

Intellectual Property Rights means all registered and unregistered rights granted, applied for, or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection, or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world.

Licensee Data means any data, information, content, or materials that Licensee submits, uploads, provides, transmit, or otherwise makes available to Company through or in connection with the App, including information provided through Licensee’s Company Account or Licensee’s interactions with the App.

Order Form means the order form filled out and submitted by or on behalf of Licensee for Licensee’s purchase of the license for the Software granted under this Agreement.

Person means an individual, corporation, partnership, joint venture, limited liability company, governmental authority, unincorporated organization, trust, association, or other entity.

Personally Identifiable Information, Personal Information, Personal Data, or PII shall have the same meaning as applicable laws.

Privacy Notice means, as applicable, at https://www.generac.com/policies/privacy or https://www.ecobee.com/privacy-policy (collectively, the “Privacy Notice”), incorporated by reference.

Product(s) or Device(s) mean any equipment associated with the Services.

Purchased Products mean the Products Licensee purchased associated with the App, Device, or Services.

Services or Offerings mean the functionalities made available by Company from time to time as described in applicable Documentation, such as:

(i)Mobile Link™ (“App”): access and use of MobileLinkGen.com™ (“App Site”) or any mobile the Company provides to interact with the Products; and any Data.

(ii)eco+ helps optimize home energy efficiency through features such as Humidity Control, Smart Home and Away, and Schedule Assistant. eco+ may also use Licensee utility provider's Time of Use rate structure and support participation in Community Energy Savings Programs offered by Licensee’s Program Administrators, as further described in the applicable Terms of Service. These Services allow owners of Company Products to remotely monitor and manage their Purchased Products using connected devices, including smartphones, tablets, and computers, while supporting energy optimization and participation in available utility and energy savings programs.

(iii)ecobee My Home Assistant: a conversational, chat-based experience that lets Licensee ask questions and get information about their home, or request changes to their thermostat and connected devices, in natural language - including checking or adjusting thermostat settings, and viewing equipment and system status, room sensor temperatures, filter status, air quality, and energy usage data.

(iv)ecobee Home Summary: an automated AI-generated summary surfaced in the App that reports on the equipment in your home and what is currently happening - home status, system health, and equipment performance - in plain language, without requiring the customer to ask.

(v)ecobee Smart Security:

• Activity Summary: grouping of related detection events, sensor signals, and other home events in Licensee’s home into summarized and grouped narratives and consolidated push notifications.

• Video Descriptions: AI-generated summaries of camera detection events and entire Activity Summary from cameras and connected devices in your home.

• Quick Search: natural-language search across events from cameras and connected devices in your home using plain language phrases.

Reseller means Company’s authorized third-party reseller.

Software means any proprietary software or technology embedded software in the Product, Device, Platform, and related digital features, updates, analytics, and connectivity services.

Terms of Service or Additional Terms means the most current version of, as applicable, Terms of Service, Terms of Sale, or Terms of Use identified in the Order Form or Documentation or available, as applicable, at: https://www.ecobee.com/privacy-policy for ecobee and eco+, or https://cdn.mbl.link/documents/test/mobile-link-terms-and-conditions.html for Generac Mobile Link, incorporated by reference.

Third Party means any Person other than Licensee or Company.

Updates mean any updates, bug fixes, patches, or other error corrections to the Platform or Software, including updates intended to correct Errors and which may include graphical updates, enhancements and/or additional features to the Software, that Company generally makes available from time to time free of charge.

2. Age Requirements. The Platform is not directed to children. Because privacy and consumer protection laws impose different minimum ages for using digital services without parental involvement, the following rules apply:

a)United States. If Licensee is under 13 (“Minor”), Licensee may not use the Platform. If Licensee is 13-17, (each, a “Minor” collectively will be referred to as each “a Minor”) Licensee may only use the Platform if Licensee’s parent or legal guardian:

• Reviews and agrees to the EULA on Licensee’s behalf;

• Supervises the Minor's use of the Services;

• Assumes all risks associated with the Minor's use of the Platform;

• Assumes any liability resulting from the Minor's use of the Platform;

• Ensures the accuracy and truthfulness of all information submitted by the Minor; and

• Assumes responsibility and are bound by the EULA for the Minor's access and use of the Platform.

b)Canada (including Quebec Law 25). If Licensee is under 14 (“Minor”), Licensee may only use the Platform if Licensee’s parent or legal guardian provides express consent for the collection and use of Licensee’s personal information. For users 14–17 (each a “Minor”), consent may be provided by Licensee or Licensee’s parent/guardian. Company may require confirmation from a parent/guardian if sensitive information is involved.

c)EEA, UK. Company does not knowingly collect personal data from children below the applicable digital consent age in each country (generally between 13 and 16).

Below the applicable age: Use of the Platform requires consent from a parent or legal guardian.

Above the applicable age (but under 18): Individuals may use the Services, but we encourage parental involvement, particularly for devices with monitoring, recording, or automated decision-making features.

Where required by law, Company will take reasonable steps to verify parental authorization, which may include account confirmation measures or additional controls.

If Licenses becomes aware that a Minor is using the Platform without the necessary permissions, please contact us immediately.

3. Account; Access Responsibilities; Account Security.

a)Company Account; Account Responsibilities. Licensee may need to access a Company Account. By accessing or creating the Company Account, Licensee expressly agrees to:

• Provide accurate and complete information when Licensee creates Licensee’s Company Account.

• Safeguard Licensee’s username, password, and other account or login information confidential.

• Supervise and be responsible for the use of Licensee’s Company Account.

• Contact Company and promptly change Licensee’s login information if Licensee believes that an unauthorized person has access to Licensee’s Company Account or login information. Company encourages Licensee to use strong passwords (passwords that use a combination of upper- and lower-case letters, numbers, and symbols) with Licensee’s Company Account and with other accounts that Licensee may connect to Licensee’s Company Account. Company cannot and will not be liable for any loss or damage arising from Licensee’s failure to comply with the above requirements.

• Obtain and maintain all equipment and services needed for Licensee to access and use the Platform.

• Maintain the confidentiality of Licensee’s Company Account credentials and protect any computer, mobile device, tablet, smartphone, connected device, or other equipment used to access the Software, App, Platform, Products, Data, or Services from unauthorized access, loss, theft, misuse, or compromise.

• Comply with these Terms, any applicable EULA, Additional Terms, and ancillary agreements when accessing or using the Software, App, Platform, Site, Products, Data, or Services.

Licensee can delete Licensee’s Company Account at any time through the Contact Us methods below.

Unless expressly permitted in writing by Company, Licensee may not sell, rent, lease, share, or provide access to Licensee’s account to anyone else. If Licensee believes Licensee’s Company Account credentials, account security, Software, App, Platform, Product, or related Services have been compromised or accessed without authorization, Licensee must promptly notify Company.

b)Optional Utility Account. By creating an account, you:

• agree to gain the full benefits of eco+, you must have an account with your Utility (“Utility Account”) or have the permission of the Utility Account owner to enter into these Terms. To achieve the full benefits of eco+, you also need to allow eco+ to connect to such Utility Account and share Data with such Utility Account, as is described below.

• agree to enable your use of eco+, you affirmatively direct Company to share your personal data with Program Administrators as necessary to implement the Community Energy Savings Programs. Additionally, you affirmatively consent to the release of your Utility Account data by your Utility to Company and other Program Administrators. In some jurisdictions, additional measures may be required by law or by your Utility in order for your Utility to recognize your consent to the release of your Utility Account Data. You acknowledge that you understand that if you do not consent to the release of your Utility Account Data by your Utility to Company and other Program Administrators, Company may be unable to provide certain eco+ features to you and you may not realize the full benefit of eco+.

• agree to comply with 3(a) through 3(ix) above.

• understand that, in the event that you provide, or Company reasonably suspects that you have provided, any information that is untrue, inaccurate, not current, or incomplete, Company has the right to suspend or terminate your use of eco+ and refuse any and all current or future use of eco+.

You can delete your Company Account or, as applicable, Utility Account, at any time through the App, Platform, Site, or Contact Us methods below.

Unless expressly permitted in writing by Company, you may not sell, rent, lease, share, or provide access to your account to anyone else. Should you believe your login information or security for the App has been breached in any way, you must immediately notify Company.

4. Information about Certain Services and Program Offerings.

a)Community Energy Savings Program Participation

• Automatic Enrollment and Choice. If you activate eco+, you will automatically be enrolled in demand response programs and events initiated by Program Administrators relating to grid stabilization or demand management (“Default Community Energy Savings Programs”). These programs reduce energy consumption and load on the grid, reducing costs and the risks of brownouts and blackouts. You can opt out of participation in any and all Default Community Energy Savings Programs and their events at any time by deactivating the Default Community Energy Savings Program in the App, by contacting Customer Service at 1-877-932-6233, or by indefinitely deactivating eco+ within the App in the eco+ menu.

• Eligibility and Enrollment Terms. You may be eligible to participate in additional demand response programs offered by Program Administrators, which may require you to accept additional Terms of Service and may offer you incentives for enrolling and participating in the program (“Additional Community Energy Savings Programs,” and together with Default Community Energy Savings Programs, “Community Energy Savings Programs”). In such cases, eco+ will seek to notify you of these third-party Terms of Service and allow you to opt into such Additional Community Energy Savings Programs. If you enroll into an Additional Community Energy Savings Program, you may receive notice of Additional Community Energy Savings Program events which will appear on your Purchased Product and applicable Company App. Note that if you opt in and enroll in an Additional Community Energy Savings Program, you will automatically be unenrolled from any Default Community Energy Savings Program. You can opt out of any in progress Additional Community Energy Savings Program event at any time, notwithstanding any clauses to the contrary set forth in your Utility’s Terms of Service, by deactivating the Additional Community Energy Savings Program in the ecobee App and submitting a request to the Program Administrator to unenroll.

• Company does not determine customer eligibility for Community Energy Savings Programs. Those determinations are made solely by Program Administrators and are outside of Company’s control.

b)Community Energy Savings Programs

• Management and Control of Products. Company may manage and control Licensee’s affected Purchased Product(s) in order to provide eco+ and to enable Licensee’s participation in Community Energy Savings Programs.

• Default Community Energy Savings Program Participation. If you do not opt out of the Default Community Energy Savings Program, Company may manage and control your affected Purchased Product(s) during periods of peak energy demand for the electricity grid, which may or may not coincide with peak electricity price periods.

• Energy Savings for Grid or Program Administrator Benefit. Company may manage and control Licensee’s affected Purchased Product(s) to provide additional energy savings when doing so provides value to Program Administrators or the electricity grid, including during periods of high electricity demand.

• Sharing of Personal Information with Program Administrators. Licensee authorizes and direct Company to share Licensee’s personal data with Program Administrators to the extent necessary to provide eco+ and to facilitate the Community Energy Savings Programs for which Licensee requested.

• Program Administrator Requests and Overrides. Program Administrators may issue requests to reduce Licensee’s energy consumption during Community Energy Savings Program events, including during peak electricity price periods. During these events, ecobee may change Licensee’s temperature set point (for Default Community Energy Savings Programs) or turn off Licensee’s affected Purchased Product(s) (for Additional Community Energy Savings Programs). You may always override Company’s control and manually control Licensee's affected Purchased Product(s).

• Additional Community Energy Savings Programs and Incentives. Program Administrators may offer programs and incentives for Licensee’s participation in Additional Community Energy Savings Programs. Participation in any Additional Program is optional and may require Licensee to accept additional terms. Company will communicate program details, including how to participate or opt out. Company is not responsible for any failure by a Program Administrator to provide incentives to Licensee.

• Consideration to Company; Environmental Attributes. Company may receive consideration from Program Administrators for successfully enrolling you in their Community Energy Savings Programs. Provided there is no conflict with incentives offered to Licensee under this Section 4, Company may claim any qualifying environmental attributes, benefits, credits, awards, or bounties from Program Administrators resulting from energy savings achieved through eco+, which forfeits any option Licensee might have to enroll in the programs directly or rights to environmental attributes, benefits, credits, awards, or bounties related to eco+. For illustrative purposes only, Community Energy Savings Programs may include utility-sponsored, grid services, demand response, energy efficiency, load management, and similar energy-management programs administered by Program Administrators. Program offerings, eligibility requirements, incentives, and participating entities may change over time.

• Communications from Company. Company may communicate with Licensee via email or other channels regarding the affected Purchased Product(s), Services, App, and, as applicable, Remote Applications. By registering Licensee’s device and providing an email address, Licensee agrees that Company may send Licensee’s HVAC alerts and reminders, software update notices, energy savings advice, news about the Services, customer feedback requests or surveys, and marketing materials relating to Company and third‑party offerings. These communications may be sent by email, via the Site or App, or through other suitable means. Licensee may unsubscribe from these communications at any time.

• Performance Disclaimer—eco+. Without limiting the disclaimers in Section 12 below (“No Warranty; Disclaimers”), Company makes no representations, warranties, or guarantees regarding any results or performance of eco+, including whether eco+ will achieve any energy savings or benefits. In rare circumstances, eco+ may result in increased costs.

c)Subscription Services.

• General. Subscriptions will auto-renew at the rate mentioned above at the end of each term (monthly or annually) until Licensee decides to cancel the subscription. If Licensee decides to cancel, Licensee can do so by going into the subscription section of the App. Licensee will be charged until the end of that term; Company does not offer pro-rated credits.

• Smart Security.

• Certain Products, Services, AI Technologies, features, functionality, video storage capabilities, monitoring services, professional monitoring offerings, premium camera features, Video Descriptions, Quick Search, and other subscription-based offerings may require an active ecobee Smart Security subscription.

• Subscription eligibility, subscription tiers, feature availability, trial offerings, pricing, billing, renewal, cancellation, refunds (if any), upgrades, downgrades, monitoring services, service limitations, and other subscription-specific terms are governed by the applicable ecobee Smart Security Terms of Service available at: https://subscribe.ecobee.com/ecobeeSmartSecurity-TermsOfService.pdf (“Smart Security Terms of Service”), which are incorporated into the EULA by reference and form part of the agreement between Licensee and Company.

• To the extent Licensee purchases, activates, accesses, or uses any Smart Security subscription feature, Licensee agrees to comply with the applicable Smart Security Terms of Service.

• If a conflict exists between the EULA and the Smart Security Terms of Service regarding subscription-related matters, billing, monitoring services, subscription benefits, subscription eligibility, subscription duration, cancellation, renewal, or other Smart Security subscription terms, the Smart Security Terms of Service shall control solely with respect to those subscription-related matters. The EULA shall govern all other matters relating to the Software, Platform, AI Technologies, Data, and Services.

5. Ownership; Reservation of Rights; License Grant

a)Ownership. The Offerings—including all Software, Platform, and Data or underlying technology, code, content, graphics, text, graphics, button icons, images, audio clips, digital downloads, data compilations, processes, and related materials, as well as any upgrades, updates, enhancements, and corrections—thereto and all copyrights and other Intellectual Property Rights related thereto are the sole property of the Company or its licensors and suppliers. Company and its licensors retain all right, title, and interest in and to the Offerings.

b)No Ownership Transfer of Offerings. Licensee does not acquire any ownership interest in the Offerings, or any related Intellectual Property Rights arising out of or relating to the Offerings, subject to the licenses expressly granted.

c)Intellection Property Protections; Trademarks and Branding. The Offerings are protected by copyright, trademark, and other laws of both the United States and foreign countries. Any use of the Platform not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws. Company reserves all rights not expressly granted by these Terms. Licensee will safeguard the Offerings (including all copies thereof) from infringement, misappropriation, theft, misuse, or unauthorized access. The trademarks, service marks, and logos of Company used and displayed on various parts of the Offerings are registered and unregistered trademarks or service marks of Company. Other company, product, and service names located on Company platforms may be trademarks or service marks owned by others (collectively with Company’s trademarks or service marks, the “Trademarks”). Nothing in these Terms should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without Company’s prior written permission specific for each such use. Use of the Trademarks as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by Company in writing. All goodwill generated from the use of Company’s trademarks inures to Company’s benefit.

d)Data, Analytics, and Improvements. To the extent permitted by applicable law, Company retains all rights in:

• Offerings and system performance data.

• Non-personal, aggregated and de-identified data.

• Analytics, models, and improvements derived from use of the Offerings.

Nothing in this Agreement transfers ownership of such data or derivative insights to you, except as expressly stated.

e)Reservation of Rights. All rights not expressly granted are reserved by Company and its licensors.

f)Commercial Users Limited License for Internal Use. Subject to Licensee’s ongoing compliance with this Agreement, the Company grants Licensee a limited, non-exclusive, non-transferable (except as permitted under 120(e)(“Assignment”), non-sublicensable, and revocable license during the Term. This license permits commercial users, solely through its Authorized End Users, to:

• Access and use the Platform, Site, Software, Services, embedded technology, wireless services, and Data solely for internal business purposes as applicable; and

• Use and make a reasonable number of copies of related Documentation solely to support such permitted use.

The limited grant of license detailed above is also subject to all the laws and regulations applicable to the use of the Platform, Platform Site, the technology and wireless services embedded in the Platform, Site, and the Data.

Except for the limited rights and licenses expressly granted under this Agreement, nothing in this Agreement grants, by implication, waiver, estoppel, or otherwise, to you or any Third Party any Intellectual Property Rights or other right, title, or interest in or to the Software.

g)Consumer Users Limited License Grant. Company grants consumer users a limited, personal, non-exclusive, non-commercial, non-transferable, non-sublicensable, revocable license to use our Offerings, or any related embedded technology and wireless services as well as the Data, subject to your full compliance with these Terms. All references to Services include all related content and any other materials used to implement and provide access to Offerings, including updates, upgrades, enhancements, modifications, revisions, or additions to our Offerings we make available to Licensee. The limited grant of license detailed above is also subject to all laws and regulations applicable to the use of the Offerings, technology and wireless services embedded in the Offerings.

h)Your Data. You retain all right, title, and interest in and to Your Data that you provide to Company. You grant Company a nonexclusive, worldwide, royalty-free, sublicensable, and transferable license to process, reproduce, modify, use, and otherwise process Your Data as reasonably necessary to provide, operate, maintain, secure, support, develop, and improve the Offerings, and for other purposes described in the applicable Privacy Notice, in each case subject to applicable law. You represent and warrant that you have all rights, permissions, and consents necessary to provide Your Data to Company and to authorize Company’s processing of Your Data as contemplated by these Terms, and that doing so will not violate applicable law or the rights of any third party. To the extent permitted by applicable law, Company may create and use aggregated or de-identified information derived from Your Data in accordance with these Terms and the applicable Privacy Notice. Company retains all rights in such aggregated or de-identified information, analytics, models, and improvements, as provided in Section 5(d).

i)Scope Includes Updates and Enhancements. For purposes of this Agreement, the “Offerings” include all related content, functionality, and materials provided by the Company, including any updates, upgrades, enhancements, modifications, revisions, or additions made available to Licensee. All use of the Offerings must comply with applicable laws and regulations, including those relating to privacy, AI ethics, data protection, cybersecurity, and export controls.

j)Service Availability and Feature Variability. The availability and features of Offerings may vary depending on where Licensee lives, which device Licensee is using, or which software or operating system version Licensee has. The Platform and Platform Site are always evolving, and the form and nature of the Platform and Platform Site may change from time to time without prior notice to Licensee. In addition, Company may stop (permanently or temporarily) providing the Platform and Platform Site, (or any features within the Platform or Platform Site) to Licensee or to Authorized End Users generally and may not be able to provide Licensee with prior notice. Company also retains the right to create limits on use and storage at its sole discretion at any time without prior notice to Licensee or to Authorized End Users.

6. Use Restrictions and Compliance Measures. Licensee may only use the Platform, Software, Data, and Services for lawful purposes and in accordance with these Terms. Licensee may not, directly or indirectly, do any of the following:

a)License Misuse.

• Use the Platform beyond the scope of the license granted to Licensee.

• Share, sell, rent, lease, lend, sublicense, publish, or otherwise make the Platform available to another person or entity.

• Use the Platform on behalf of, or for the benefit of, any third party unless we give written permission.

b)Modifications, Reverse Engineering & Derivative Works.

• Modify, translate, adapt, or create derivative works or improvements based on the Platform.

• Reverse engineer, decompile, disassemble, decode, copy, or try to access the source code, internal logic, models, or algorithms (including AI/ML models).

• Combine or integrate the Platform with other software or systems unless we approve it in writing.

c)Intellectual Property Protection

• Remove, obscure, or alter any copyright, trademark, patent, proprietary, or other rights notices.

• Use the Platform in any way that infringes or violates the rights of others (including privacy, publicity, or intellectual property rights).

• Attempt to place any part of the Platform or its technology in the public domain.

d) Security Violations & Unauthorized Access

• Access, probe, scan, or test the Platform, Company systems, or provider systems in ways not intended for customer use.

• Circumvent or disable security, encryption, copy‑protection, authentication, rate limits, or other technical safeguards.

• Attempt to gain unauthorized access to accounts, systems, data, or networks.

• Introduce malware, viruses, harmful code, or use the Platform to damage, overload, interfere with, or disrupt any system or network.

e) Automated Tools, Scraping & Data Harvesting

• Use bots, spiders, scrapers, data mining tools, or automated systems to access the Platform.

• Collect information about users or systems without lawful consent.

• Access the Platform through any means other than the interfaces Company provides.

f) Competitive Use & Harmful Conduct

• Use the Platform for benchmarking, competitive analysis, or to build or improve a competing product or service.

• Interfere with or disrupt the Platform, other users, or related systems.

• Use the Platform in any way that harms or could reasonably be expected to harm the Company or Company users.

g) Unlawful, Abusive, or Inappropriate Content. Upload, send, or share any content that is:

• unlawful, harmful, harassing, threatening, obscene, defamatory, or deceptive.

• violent, hateful, discriminatory, or extremist.

• pornographic or sexually explicit.

• harmful to minors.

• intended to mislead, scam, impersonate, or defraud.

• forging headers or source‑identifying information.

• unsolicited advertising, spam, chain letters, or similar communications.

• impersonating the Company, Company employees, another user, or any third party.

h) Privacy & Data Protection Violations

• Access data not intended for Licensee.

• Intercept communications not addressed to Licensee.

• Collect personal information about others without lawful consent.

• Violate privacy, data‑protection, cybersecurity, export‑control, or other applicable laws.

i) AI Output Usage Restrictions. If the Platform includes features that generate AI Output,

• Treat AI Output as legal, medical, safety, engineering, or emergency advice. Always verify important information before acting on it.

• Substitute AI Output for Licensee’s own judgment.

• Use the Platform, Data, or AI Output to build, train, test, or improve another AI system or model.

• Use AI Output to create or enhance competing products or services or to reverse engineer how Company systems’ or models’ function.

• Misuse AI Output to break the law, target, harm, or discriminate against anyone, create misleading or harmful content, or invade someone’s privacy.

• Derive or reconstruct Company’s underlying systems, code, models, datasets, or algorithms from AI Output.

• Use AI Output to identify individuals, infer sensitive attributes, or collect personal data without consent.

• Use AI Output in any way that violates laws, infringes rights, or creates risks for others, including, but not limited to using visual or audio capabilities, or AI-generation features to violate any applicable wiretapping, stalking, or privacy laws. Furthermore, Licensee is strictly prohibited from using the Platform, Services, Data, or AI Outputs to generate, distribute, or facilitate the creation of deceptive, non-consensual, or 'deepfake' audio or video content.

j. Security Features. Attempt to bypass, disable, or interfere with these protections. Company reserves the right, but assume no obligation, to monitor Platform usage for security and compliance purposes in accordance with its legitimate interests and Privacy Notice. If Company detects usage patterns indicative of automated scraping, reverse engineering, or prohibited AI model training, Company may immediately suspend Licensee’s access without notice and retain relevant usage logs for legal enforcement. If Licensee violates these Terms, Company may: (i) suspend or terminate Licensee’s account or access to the Platform; (ii) notify or cooperate with law enforcement; and (iii) pursue any remedy available under the law. LICENSEE WAIVES AND HOLD HARMLESS COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY COMPANY OR LAW ENFORCEMENT AUTHORITIES.

k) Compliance Measures.

• The Software may contain technological copy protection or other security features designed to prevent unauthorized use of the Software, including features to protect against any use of the Software that is prohibited under this Section 6. Licensee shall not, and shall not attempt to, remove, disable, circumvent, or otherwise create or implement any workaround to, any such copy protection or security features.

• On an annual basis, and otherwise on Company’s written request, Commercial Licensee shall conduct a review of its and its Authorized End Users use of the Software and certify to Company in a written instrument signed by an officer of Licensee that it is in full compliance with this Agreement or, if Commercial Licensee discovers any noncompliance, Commercial Licensee shall immediately remedy such noncompliance and provide Company with written notice thereof. Commercial Licensee shall provide Company with all access and assistance as Company requests to further evaluate and remedy such noncompliance.

• During the Term, Company may, in Company’s sole discretion, audit Commercial Licensee’s use of the Software to ensure Commercial Licensee’s compliance with this Agreement, provided that (i) any such audit shall be conducted on not less than thirty (30) days’ prior notice to Commercial Licensee, subject to confidentiality obligations, and limited to information reasonably necessary to verify compliance, and (ii) no more than one (1) audit may be conducted in any twelve (12) month period except for good cause shown, such as previous instances of noncompliance. Commercial Licensee shall fully cooperate with Company’s personnel conducting such audits and provide all access requested by Company to records, systems, equipment, information, and personnel, including machine IDs, serial numbers, and related information. Company shall only examine information directly related to the Commercial Licensee’s use of the Software.

7. Data Protection and Privacy.

a)To the extent Company processes your personal data, processing will be implemented in accordance with the applicable Privacy Notice and applicable law. Company will not publicly disclose Your Data in a manner that identifies Licensee as its source without your consent, except as permitted or required by applicable law. Licensee may access, obtain, or request deletion of Your Data to the extent made available through the applicable Offering or as otherwise provided under the applicable Privacy Notice and applicable law. Company does not guarantee that Your Data will remain available following deletion of Licensee’s account, expiration of applicable retention periods, or termination or discontinuation of the applicable Offering.

b)To the extent Company processes commercial user’s personal data or personal data on behalf of commercial users, the processing of personal data is governed by the DPA and Privacy Notice. Where commercial user’s personal data is transferred outside the EEA/UK, Company shall implement appropriate safeguards, including Standard Contractual Clauses or equivalent mechanisms as set forth in the DPA. Commercial users shall review the DPA and Privacy Notice to understand how we collect, use, and disclose commercial user’s personal data gathered through using the Platform, Software, Data, or Services.

c)Company uses third-party web and app analytics services on Company websites and mobile apps. Some of these services use automated technologies to collect and analyze information, including personal information (such as email, device identifier, and IP addresses) to understand how you use Company websites and mobile apps. Web and app analytics services help Company improve features, evaluate the effectiveness of Company marketing, and, ultimately, optimize the customer experience. Use of cookies and similar technologies will comply with applicable ePrivacy laws and consent requirements. To learn more about these analytics services, please see the applicable Cookie Notice. To set your preferences regarding web and app analytics cookies placed by third parties and personalized advertising by third parties, please visit the applicable Cookie Settings Manager at the bottom of the Platform.

d)Company collects and uses technical information gathered as part of the product support services related to the Software provided to you, if any, such as IMEI (your device's unique identification number), device number, model name, customer code, access recording, your device's current software version, MCC (Mobile Country Code), and MNC (Mobile Network Code) to provide Updates or improve Company Products or to provide customized services or technologies to you and will not disclose this information in a form that personally identifies you.

e)Company provides certain Services that rely upon login credentials and location information, such as your account information, device’s GPS signal or information about nearby Wi-Fi access points and cell towers that may be transmitted to us, with your consent, when you use such location-enabled services

f)Company maintains reasonable administrative, technical, and organizational safeguards designed to protect personal data consistent with applicable law and industry standards.

g)The Services may be hosted, supported, operated, monitored, maintained, or provided from the United States, Canada, or other jurisdictions in which ecobee, its affiliates, service providers, cloud providers, subprocessors, or technology partners operate. As a result, Personal Information and other Data may be collected, accessed, stored, processed, transferred, or disclosed outside your province, state, territory, or country of residence.

h)Where required by applicable law, Company will implement appropriate safeguards for international transfers of personal data. Additional information regarding Company’s processing activities, service providers, data-sharing practices, and international data transfers is available in the applicable Privacy Notice.

i)By accessing or using the Software or Services, Licensee acknowledges that your personal data may be processed in jurisdictions that may have privacy, data protection, or government-access laws different from those in Licensee’s jurisdiction of residence, subject to the protections described in the Privacy Notice and applicable law.

8. Artificial Intelligence and Machine Learning.

a)Availability. Company may use or offer AI Technologies as part of certain Products, Services, or Platform features. AI Technologies may not be available for all Products, regions, or users. Company will provide reasonable transparency regarding the capabilities, limitations, and intended use of AI Technologies in accordance with applicable law.

b)Use and Operation of AI Technologies. When Licensee chooses to interact with AI Technologies, Company may process information and AI Technologies may analyze information necessary to provide secure, maintain, and improve AI-enabled functionality or requested functionality, including:

• information submitted through prompts, questions, commands, interactions, images or videos.

• account identifiers, device identifiers, session information, household identifiers, diagnostic information, and similar technical data.

• connected thermostat, energy, sensor, camera and smart home device data - including equipment status, sensor readings, usage history, and diagnostic/maintenance information - and, where the home has other connected Company Products, such as PWRcell devices, the corresponding device and system data for those Products.

• diagnostic and system-health information derived from connected devices, used to generate alerts, recommendations, summarizations, aggregations, and enable features such as Home Summary, My Home Assistant, Activity Summary, Video Descriptions and Quick Search.

• technical and operational information reasonably necessary to generate responses, recommendations, summarizations, aggregations, and insights.

Licensee should avoid sharing sensitive, confidential, or unnecessary personal data through AI features unless such information is reasonably required for the intended use of the feature.

c)Notice, Choice, and Controls. Company will provide notice and obtain any consent required by applicable law before processing Licensee’s information through AI Technologies. Available controls may include feature enablement, preference management, opt-out options, or other user controls, depending on the Product, feature, jurisdiction, or deployment stage. Additional details regarding available controls will be provided through the applicable user experience, Privacy Notice, or Documentation.

d)Governance. Company will seek to design, deploy, and operate AI Technologies in a responsible manner by implementing governance, security, privacy, transparency, monitoring, testing, and risk-management measures appropriate to the nature of the AI feature and the risks associated with its use. Where required by applicable law, Company will provide meaningful information regarding the functionality, logic, capabilities, limitations, and material characteristics of AI-generated outputs.

e)Retention, Deletion, and Opt-Out. Licensee may opt-out of features via the App and request deletion of content via Contact Us below. If Licensee elects to disable the AI feature or opt out, the AI features will be disabled for all members of the home. Disabling AI features will stop future participation in applicable AI functionality. Previously collected information will be retained and deleted in accordance with applicable legal requirements, operational procedures, and Company retention practices.

f)AI Interaction Processing and Retention. When Licensee enables AI Technologies, certain interactions (e.g., requests made to My Home Assistant or other user-initiated inputs) may be temporarily processed to provide the feature. Company retains information for as long as reasonably necessary to provide and maintain service performance, AI functionality, satisfy legal obligations, maintain security, resolve disputes, enforce agreements, and support legitimate business needs, except where a longer retention period is required by law or permitted for security, fraud prevention, or troubleshooting. Retention periods may vary depending on the type of information, service, or processing activity involved.

g)AI Model Training and Improvement. Unless expressly disclosed in the applicable Privacy Notice and permitted by law, Licensee’s interactions with AI Technologies will not be used to train, build, or improve any generalized or third-party AI models, and will only be used to support the operation, safety, and improvement of the specific AI feature Licensee has enabled.

h)Service Providers and AI Infrastructure. Company may engage service providers, subprocessors, and technology partners that develop, deploy, or support artificial intelligence, machine learning, cloud computing, analytics, monitoring, observability, quality assurance, security, performance optimization, and troubleshooting. Such providers may process information on Company's behalf subject to contractual obligations, confidentiality requirements, security safeguards, and applicable legal requirements. To support reliability, security, governance, quality assurance, troubleshooting, auditing, and service improvement, Company may log and review prompts, responses, system events, diagnostic data, and related operational information.

i)AI Output Limitations. AI-generated outputs may be inaccurate, incomplete, outdated, unavailable, or otherwise unreliable and are provided for informational and operational assistance purposes only. AI-generated outputs are not a substitute for professional judgment, human review, independent verification, or appropriate safety procedures. Licensee is responsible for evaluating and validating AI-generated outputs before relying on them, particularly where such outputs may affect:

• personal safety;

• emergency response;

• equipment operation;

• energy management;

• home or facility conditions;

• regulatory compliance; or

• financial, legal, engineering, or operational decisions.

Company does not guarantee the accuracy, completeness, availability, reliability, or fitness of AI-generated outputs for any particular purpose.

j)AI Processing and Ownership. Depending on the feature, AI processing may occur locally on Licensee’s device or through Company’s cloud infrastructure. Licensee retains all right, title, and interest in License Data, including raw video, images, audio, and schedule inputs that you provide through the Offerings. Company retains all right, title, and interest in its underlying AI Technologies, including its models, algorithms, and structured analytical insights or outputs generated by those technologies, subject to applicable law.

k)AI Security and Privacy Measures. Company implements technical, organizational, security, privacy, and governance measures designed to support the responsible development and operation of AI-enabled services in line with the Privacy Notice.

l)Optional Camera-Related AI Features; Household and Visitor Notice.

• Certain AI Technologies may analyze video, images, audio, detection events, or other information captured by cameras or connected devices associated with a home. Because these features may operate at the home or device level, enabling them may affect household members, guests, visitors, service providers, and other individuals within the device’s field of view.

• Before enabling or using a camera-related AI feature, Licensee is responsible for:

• providing reasonable notice to household members and other individuals who may regularly be captured that the applicable camera, recording, monitoring, and AI-enabled functionality is active;

• obtaining any consent required by applicable recording, surveillance, privacy, biometric, or data protection laws;

• positioning and using cameras and related features only in locations and for purposes permitted by applicable law; and

• complying with any applicable signage, disclosure, or notice requirements.

• Licensee must not enable or use camera-related AI features in a manner that unlawfully records, monitors, identifies, profiles, or analyzes another individual or violates another person’s privacy or other legal rights. Company may provide notices, controls, or other information to support Licensee’s compliance, but Licensee remains responsible for the lawful placement and use of Licensee’s cameras and connected devices.

• Additional information about Company’s processing of video, images, audio, and related personal information is available in the applicable Privacy Notice and Product documentation.

9. User Communications; Electronic Communications Consent. When Licensee uses the App, submits a request for help, sends an email to us, create an account, or otherwise communicates with Company electronically from Licensee’s desktop or mobile device, Licensee:

a)Expressly consents to the use of electronic signatures, electronic receipt of records and notices, and electronic communication by Company, its affiliates, or its third-party service providers. This includes, but is not limited to, posting notices on the App or responding to Licensee’s email.

b)Agrees that the Services may include certain communications from us or third parties such as update announcements, administrative messages, and other materials ("Communications"). These Communications are not of a marketing nature but represent an integral part of the Services so Licensee may not opt out of receiving them unless Licensee cancels Licensee’s account in the App.

c)Agrees Company may contact Licensee or provide Licensee with any required notices, agreements, or other information concerning the availability of the Data and/or Services by email or other electronic or digital means.

d)Agrees that all agreements, notices, disclosures, or other communications that Company provides to Licensee electronically satisfy any legal requirement that such communications be in writing. Company reserves the right, in its sole discretion, to communicate with Licensee in paper form.

e)Agrees that the Company may send automated emails with alerts regarding severe problems with the Services that may impact the timeliness of notices provided regarding the status of Licensee’s Purchased Product.

Licensee may opt out of any advertising or marketing via the App or details in Contact Us below.

10. Feedback. If Licensee provides the Company with any comments, suggestions, ideas, proposals, or other feedback relating to the Platform, Software, Products, or Services (“Feedback”), Licensee acknowledges and agrees to the following:

a)Voluntary & Non‑Confidential. Licensee may voluntarily provide ratings, comments, suggestions, or other feedback regarding the Services. Except for AI Feature Feedback governed by Section 10(c), Licensee understands that general product feedback is not confidential and may be used by Company to evaluate, maintain, develop, and improve its products and services.

b)Exclusion for Customer Confidential Information. Confidential Information remains subject to the confidentiality obligations in the EULA and Terms of Service, and personal information remains governed by the applicable Privacy Notice or, as applicable, Data Processing Agreement.

c)AI Feature Feedback and Supporting Content.

• Certain artificial intelligence or machine-learning enabled features, including My Home Assistant, Home Summary, Activity Summary, and Video Descriptions, may allow Licensee to voluntarily provide a rating, comment, or other feedback regarding the quality or usefulness of a generated output (“AI Feature Feedback”).

• For certain features, Licensee may also choose to submit a video recording, image, audio recording, or other supporting content associated with the generated output (“Supporting Content”). Submitting Supporting Content is optional and is not required to continue using the applicable feature. By submitting AI Feature Feedback or Supporting Content, Licensee grants Company a limited, non-exclusive, worldwide, royalty-free license to access, reproduce, analyze, and use that information only as reasonably necessary to:

• review and understand the feedback Licensee submitted;

• investigate errors, performance issues, or safety concerns;

• test, maintain, and improve the applicable feature and related Products and Services; and

• comply with applicable legal, security, and regulatory requirements.

• Company will not use Supporting Content for advertising, marketing, publicity, facial recognition, identity verification, or other unrelated purposes without your separate express consent. Company will not sell Supporting Content.

• Company may make AI Feature Feedback and Supporting Content available to authorized personnel and service providers that require access for the purposes described above, provided that such service providers are subject to appropriate confidentiality, privacy, data-use, and security obligations.

• Supporting Content may contain personal information relating to you or other individuals. Licensee should submit Supporting Content only if Licensee has the authority to provide it and its submission does not violate applicable law or the rights of another person. Where reasonably available, Licensee should review the Supporting Content and avoid submitting information that is not relevant to Licensee’s feedback.

• Company will handle AI Feature Feedback and Supporting Content in accordance with its Privacy Notice and applicable law and will retain it only for as long as reasonably necessary for the purposes described above, subject to applicable legal, security, backup, and record-retention requirements.

• Any use of Supporting Content to train a generalized artificial intelligence model, or for a materially different purpose, will be subject to any additional notice or consent required by applicable law.

d)IP Assignment / License. To the fullest extent permitted by law:

• Licensee hereby assigns to the Company all right, title, and interest in and to any Intellectual Property Rights in the Feedback.

• If an assignment is not permitted by applicable law, Licensee grants the Company a perpetual, irrevocable, worldwide, royalty‑free, fully paid‑up, transferable, and sublicensable license to use, copy, modify, distribute, commercialize, and otherwise exploit the Feedback for any lawful business purpose.

e)Use of Feedback for Product and AI Improvements. The Company may use Feedback to develop, improve, support, and operate its products, services, analytics, and—where applicable—machine‑learning or AI‑enabled features. Such use will not identify Customer or any Authorized User unless permitted under a separate written agreement.

f)No Compensation or Obligations. Licensee understands that:

• The Company is not required to use or act on any Feedback,

• Licensee is not entitled to any compensation, credit, or attribution, and

• Licensee waives any claim relating to the Company’s use or non‑use of the Feedback.

g) Representations. Licensee represents and warrants that Licensee has the necessary rights and authority to provide the Feedback and that providing it does not violate any third‑party rights or obligations.

11. Transfer/Resale/Use By Third Parties.

a)Product Relocation. If Licensee relocates the Product to a different country, i.e., a country other than the one in which it was originally used, Licensee is required to update the country settings in Licensee’s user account accordingly. Using the Platform in a different country may be subject to distinct terms of use and a different privacy notice. If the country to which Licensee has relocated is not listed among the supported countries, Licensee will no longer be able to use the application.

b)Non-Transferability of Services. Licensee must reset Product before any transfer, as licenses are not transferable.

c)Selling or Disposing of the Product. Prior to selling, transferring, or disposing of the Product, Licensee must perform a factory reset to wipe all personal information and disconnect the Product from Licensee’s Company Account. The Company expressly disclaims all liability for unauthorized access to Licensee’s personal information or Product controls resulting from Licensee’s failure to perform this reset. Instructions for performing a factory reset can be found at https://support.ecobee.com/s/articles/How-to-move-your-ecobee-devices-and-transfer-ownership?language=en_US.

d)Purchasing from a Third Party. If Licensee purchases the Product from a third party, Licensee should verify the account settings within the application to ensure that no unknown users are connected to the Product. In case of any uncertainty, Licensee is advised to restore the Product to its factory settings.

e)Disconnecting or Deleting Company Account. Licensee can delete the Company Account by navigating to Account, tapping Profile, and then clicking on Delete Account or Licensee may contact us as outlined in Contact Us below. You will be charged until the end of that term; we do not offer pro-rated credits.

f)Cancelling Subscription Services: Smart Security. If Licensee decides to cancel, Licensee can do so by going into the subscription section of Licensee’s App subject to the ecobee Smart Security Terms of Service available at: https://subscribe.ecobee.com/ecobeeSmartSecurity-TermsOfService.pdf, which are incorporated into the EULA by reference and form part of the agreement between Licensee and Company.

12. App SMS Program

a)Overview. The Company may send you text messages (SMS) with status updates and alerts related to your Purchased Product. Message frequency depends on the preferences you set in your account. You must provide a valid mobile phone number during enrollment through the Site. When you save your notification preferences for the first time, you will receive a confirmation message letting you know that you have opted in to the App SMS program. Standard message and data rates may apply. Contact your wireless carrier for details.

b)Opting out and Getting Help. You can stop receiving SMS messages at any time.

• To opt out, uncheck the SMS option in your account profile or text "STOP" to 877-590-6565.
• For help or information, text "HELP" to 877-590-6565.
• For additional support, call 855-436-8439.

c)SMS Alerts Delivery. SMS message delivery is not guaranteed. Alerts may not reach you if:

• your device is outside of range coverage;
• the network is congested, unavailable, or experiencing outages;
• your device is powered off or otherwise unable to receive messages; or
• environmental or physical factors interfere with transmission (such as buildings, terrain, weather, or equipment limitations).

These conditions are outside Company’s control and your carrier’s control. By participating in the App SMS program, you acknowledge that time‑sensitive or urgent alerts may not be delivered promptly, or at all.

By participating in the App SMS Link program, you agree to the Terms, as applicable, at at https://www.generac.com/policies/privacy/ for Generac or https://www.ecobee.com/en-us/privacy-policy/ for ecobee. Please view the Privacy Notice, as applicable, at https://www.generac.com/policies/privacy/ for Generac or https://www.ecobee.com/en-us/privacy-policy/ for ecobee Supported Carriers. Support Carriers include but are not limited to: AT&T, Sprint, Nextel, Boost, Verizon Wireless, U.S. Cellular®, T-Mobile®, Cellular One Dobson, Cincinnati Bell, Alltel, Virgin Mobile USA, Cellular South, Unicel, Centennial and Ntelos.

13. Specific Acknowledgements by You

a)Wireless Service and Connectivity. The App device sends and receives Data using a wireless service. Because wireless networks rely on radio signals, the connection may sometimes be limited or interrupted. This can happen for many reasons—for example:

• weather, terrain, or environmental conditions,
• wireless network congestion or coverage gaps,
• equipment issues or installation problems,
• system maintenance or outages,
• power loss, or
• government actions or other conditions beyond our control.

Wireless coverage and features are not available everywhere. Service is available only within the applicable coverage area and only when the App device is within range of the supporting wireless network and is authorized to operate on Verizon Wireless’s network.

b)No Medical or Life‑Safety Use. The App device, the Data it transmits, and the related Services must not be used for any form of remote medical monitoring or life‑safety purposes. These Services are not designed, intended, or certified for health‑related or emergency‑response use.

c)Service Interruptions and Force Majeure. The App, App Site, and Services may sometimes be interrupted or fail to perform as expected, and that such interruptions are excused when caused by circumstances outside our reasonable control. These may include:

• wireless or telecommunications outages,
• power failures,
• severe weather, fire, or natural disasters,
• acts of terrorism, war, riots, or civil unrest,
• labor strikes or work stoppages,
• government restrictions or actions, or
• other events that make performance impracticable.

d)Relationship with the Wireless Carrier

• YOU DO NOT HAVE A CONTRACT WITH THE UNDERLYING WIRELESS CARRIER PROVIDING NETWORK ACCESS FOR YOUR APP DEVICE.
• YOU ARE NOT A THIRD‑PARTY BENEFICIARY OF ANY AGREEMENT BETWEEN COMPANY AND THAT CARRIER.
• THE WIRELESS CARRIER (AND ITS AFFILIATES AND CONTRACTORS) HAS NO LEGAL OR FINANCIAL RESPONSIBILITY TO YOU IN CONNECTION WITH THE MOBILE LINK™ DEVICE, SERVICE, OR DATA TRANSMISSION.
• YOU WAIVE ANY CLAIMS YOU MAY OTHERWISE ATTEMPT TO BRING AGAINST THE WIRELESS CARRIER, ITS AFFILIATES, OR ITS CONTRACTORS ARISING FROM OR RELATED TO THE DEVICE, THE SERVICE, OR WIRELESS CONNECTIVITY.

14. No Warranty; Disclaimers

a)EXCEPT AS REQUIRED BY APPLICABLE LAW, INCLUDING CONSUMER PROTECTION OR PRODUCT SAFETY LAWS, THE PLATFORM IS AVAILABLE “AS-IS”. licensee’s access to and use of the platform is at Licensee’s own risk. licensee understands and agrees that the PLATFORM, SOFTWARE, DATA, and documentation ARE provided to Licensee on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing and except as prohibited by law, THE COMPANY DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT

b)TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS SUBSIDIARIES, AFFILIATES, RELATED COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, PARTNERS, AND LICENSORS (COLLECTIVELY, THE “Company ENTITIES”), The COMPANY MAKES no warranty and disclaim all responsibility and liability for: (i) any actions of COMPANY USERS or contributors; (ii) the completeness, accuracy, availability, timeliness, security or reliability of the PLATFORM, SOFTWARE, OR DATA; (iii) any harm to Licensee’s computer system, loss of data, or other HARM that results from Licensee’s access to or use of the platform, SOFTWARE, DATA, or any content; (iv) the deletion of, or the failure to store or to transmit, any content and other communications maintained by the PLATFORM, SOFTWARE, AND DATA; (v) whether the platform OR SOFTWARE will meet Licensee’s requirements or be available on an uninterrupted, secure, or error-free basis; (vi) any advice or information Licensee receive through the PLATFORM, SOFTWARE, AND DATA; and (vii) any injuries or harm Licensee or a third party incurs as a result of information or advice received through the PLATFORM, SOFTWARE, or DATA. No advice or information, whether oral or written, obtained from the COMPANY or through the PLATFORM, SOFTWARE, or DATA, will create any warranty not expressly made herein.

15. Limitations of Liability

a)IN NO EVENT WILL THE COMPANY HAVE ANY LIABILITY TO YOU IF CHANGES IN, FAILURES OF, OR DEFECTS IN ANY TELECOMMUNICATIONS, WIRELESS, OR INTERNET SERVICE PROVIDER (ISP) NETWORK, SYSTEMS, OPERATIONS, EQUIPMENT, POLICIES, OR PROCEDURES SUPPORTING YOUR DEVICE RENDER OBSOLETE, INTERFERE WITH, OR DISRUPT ANY EQUIPMENT, HARDWARE, DEVICES, PRODUCTS, platform, OR SOFTWARE PROVIDED BY THE COMPANY TO YOU. WE DISCLAIM ANY RESPONSIBILITY FOR ERRORS AFFECTING THE platform, SOFTWARE, OR DATA, OR FOR ANY DAMAGE RESULTING SOLELY FROM YOUR FAILURE TO DOWNLOAD AND/OR INSTALL AVAILABLE UPDATES TO THE PLATFORM OR SOFTWARE WITHIN A REASONABLE TIME.

b)THE COMPANY SHALL HAVE NO LIABILITY FOR ANY CAUSES OF ACTION, LOSSES, OR DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF (I) MISTAKES, OMISSIONS, INTERRUPTIONS, ERRORS, OR DEFECTS IN ANY THIRD-PARTY NETWORK OR ISP FURNISHING CONNECTIVITY, (II) FAILURES OR DEFECTS IN THIRD-PARTY INFRASTRUCTURE, (III) USE OF THE platform, SOFTWARE, OR SERVICE, OR (IV) ANY DISABLING OF EQUIPMENT BY YOU.

c)THE COMPANY SHALL HAVE NO LIABILITY FOR ANY INJURY TO PERSONS OR PROPERTY, LOSSES (INCLUDING ANY LOSS OF BUSINESS), DAMAGES, CLAIMS OR DEMANDS OF ANY KIND OR NATURE, INCLUDING, BUT NOT LIMITED TO, USE OR INABILITY TO USE THE WIRELESS SERVICE OR EQUIPMENT, RELIANCE BY ANY END USER OR CUSTOMER ON ANY DATA PROVIDED OR OBTAINED THROUGH USE OF THE SERVICES, WIRELESS SERVICE OR EQUIPMENT, ANY INTERRUPTION, DEFECT, ERROR, VIRUS, OR DELAY IN OPERATION OR TRANSMISSION, ANY FAILURE TO TRANSMIT OR ANY LOSS OF DATA ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT. IN NO EVENT SHALL COMPANY BE LIABLE FOR LOSSES, DAMAGES, CLAIMS OR EXPENSES OF ANY KIND ARISING OUT OF THE USE OR ATTEMPTED USE OF, OR THE INABILITY TO ACCESS, LIFE SUPPORT OR MONITORING SYSTEMS OR DEVICES, 911 OR E911, OR OTHER EMERGENCY NUMBERS OR SERVICES.

d)THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OR REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA, ANY DAMAGES RESULTING FROM THE USE OF OR RELIANCE ON THE INFORMATION PRESENTED, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF THE USE OR INABILITY TO USE YOUR platform, SOFTWARE, THE DATA AND/OR THE SERVICE.

e)Some jurisdictions do not allow the exclusion of consequential damages, so the above exclusion may not apply to Licensee. The Company assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, Licensee’s computer equipment or other property on account of Licensee’s access to, use of, the Platform, Software, Data, or Services, or of browsing the Platform or Licensee’s downloading of any materials, data, text, images, video, or audio from the Platform.

f)EXCEPT AS PROHIBITED OR OTHERWISE REQUIRED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY EXCEED THE GREATER OF (I) THE TOTAL FEES PAID BY LICENSEE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (II) $100.00.

g)THE LIMITATIONS SET FORTH IN SECTION 15(a) AND SECTION 15(b) SHALL APPLY EVEN IF THE LICENSEE'S REMEDIES UNDER THIS AGREEMENT FAIL THEIR ESSENTIAL PURPOSE.

16. Outside Sources; Links. The Site may contain links to third-party software or resources. You acknowledge and agree that Company is not responsible or liable for: (a) the availability or accuracy of such third-party software or resources; or (b) the content, products, or software on or available from such third-party software or resources. Links to such third-party software or resources do not imply any endorsement by the Company of such third-party software or resources or the content, products, or software available from such third-party software or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such third-party software or resources.

17. Linking to This Site. You may link to this Site only with the prior written consent of the Company. Any approved link must comply with the following requirements and any additional guidelines the Company may provide:

a)No Misrepresentation. The link and any associated materials must not misrepresent, either explicitly or implicitly, your relationship with the Company.

b)No Endorsement. The link must not state or imply that the Company endorses or approves your website, products, or services.

c)No Harm to Brand or Reputation. The link must not present false, misleading, derogatory, or otherwise harmful impressions about the Company, nor may it damage or dilute the goodwill associated with the Company’s name, trademarks, or other intellectual property.

d)No Framing or Unauthorized Use. You may not frame or otherwise incorporate any portion of this Site into another website without the Company’s express written authorization.

The Company reserves the right to revoke its consent to any link at any time, in its sole discretion, and you agree to remove the link promptly upon request.

18. Trademark Notices

Wi‑Fi® Alliance
Wi‑Fi® is a registered trademark of the Wi‑Fi Alliance®.

Bluetooth®
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by the Company is under license. All other trademarks, trade names, or service marks referenced on this website are the property of their respective owners.

19. Export Regulations.

a)Company controls and operates the Software, Platform, App, Data, and Services, from Company’s headquarters in the United States of America and the entirety of the Software, Platform, Data, or Services, may not be appropriate or available for use in other locations.

b)Licensee shall not, directly or indirectly, export, re-export, release, sell or otherwise dispose of any Software, Platform, App, or Data, or make the Software, App, Platform, or Data accessible from, any jurisdiction or any country not approved for export or to any person or entity Licensee knows, or should know, will result, directly or indirectly, in violation of applicable export control laws and sanctions laws.

c)Licensee will comply with all applicable export control, sanctions, and trade compliance laws and regulations, including the U.S. Export Administrative Regulations the U.S. Export Administration Regulations (15 C.F.R. Parts 730–774) and regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (31 C.F.R. Parts 500–599), implemented pursuant to the Trading with the Enemy Act (50 U.S.C. §§ 1–44), the International Emergency Economic Powers Act (50 U.S.C. §§ 1701–1706), as well as applicable European Union export control and sanctions laws (including, without limitation, EU Council Regulations and Regulation (EU) 2021/821), United Kingdom export control laws, and any other applicable local or international export control laws.

d)If Licensee uses the Software, Platform, App, or Data (or any portion thereof) outside the United States of America, Licensee is solely responsible for complying with all applicable local laws and regulations.

e)The Software, Platform, App, or Data may be subject to export classification requirements under applicable laws. Licensee shall not access or use the Software, Platform, App, or Data if Licensee is located in, under the control of, or a national or resident of any country or territory subject to comprehensive trade sanctions, or if Licensee is identified on any applicable sanctions or restricted party list.

f)Licensee shall obtain and maintain all required licenses, authorizations, or approvals prior to exporting, re-exporting, transferring, or making available the Software, Platform, App, or Data across jurisdictions.

20. Term, Suspension, and Termination

a)Term. These Terms and the license granted hereunder shall take effect on the date Licensee first accepts these Terms or accesses or uses the Software or App and shall remain in effect for the period, if any, set forth in the applicable Order Form. Where no Order Form specifies a term, these Terms shall remain in effect (a) for subscription-based Services, for so long as Licensee maintains an active subscription to the applicable Service; and (b) for all other Services, until Licensee ceases to be a customer, in each case unless earlier terminated as provided in these Terms. 

b)Terminated.

• Licensee may terminate this Agreement by ceasing to use the Software and destroying all copies of the Documentation.
• Licensee may terminate these Terms through the Platform or by Contact Us below.
• Company may terminate this Agreement in the event it does not receive payment from Licensee or Reseller for the Software or for material breach or legitimate business reasons, subject to applicable law and reasonable notice.
• Company may terminate this Agreement, effective upon written notice to Licensee, if Licensee breaches this Agreement and such breach: (y) is incapable of cure; or (z) being capable of cure, remains uncured ten (10) days after Company provides written notice thereof.
• Company may terminate this Agreement, effective immediately, if Licensee files, or has filed against it, a petition for voluntary or involuntary bankruptcy or pursuant to any other insolvency law, makes or seeks to make a general assignment for the benefit of its creditors or applies for, or consents to, the appointment of a trustee, receiver, or custodian for a substantial part of its property.

Upon termination or expiration of these Terms, Licensee shall cease all use of the Platform, Software, or Data to obtain or access Services and/or Data, and cease using any Platform associated with them upon termination of these Terms.

c)Account Suspension/Termination. Subject to applicable law and reasonable notice where required, Company may suspend or terminate Licensee’s accounts or cease providing Licensee with all or part of the Platform at any time for any reason or no reason, including, but not limited to, if it reasonably believes: (a) Licensee has violated these Terms; (b) Licensee creates risk or possible legal exposure for Company; (c) Licensee has failed to maintain Licensee’s account in good standing; or (d) provision of the Platform to Licensee is no longer commercially viable. Company will make reasonable efforts to notify Licensee through the Platform or the email address associated with Licensee’s account the next time Licensee attempt to access Licensee’s account. In all such cases, these Terms shall terminate, including, without limitation, Licensee’s license to use the Platform, Software, or Data except those sections Licensee would expect to survive termination. Nothing in this Section shall affect Company’s rights to change, limit or cease the provision of the Platform, Software, or Data at any time without prior notice.

d)No Refunds. EXCEPT WHERE REQUIRED BY APPLICABLE LAW, PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all Company members ("credits"). The amount and form of such credits, and the decision to provide them, are at Company’s sole and absolute discretion. The provision of credits in one instance does not entitle Licensee to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.

21. Miscellaneous

a)Waiver and Severability. The failure of Company to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

b)Force Majeure. In no event shall Licensee or Company be liable to each other, or be deemed to have breached these Terms, for any failure or delay in performing its obligations under this Agreement, if and to the extent such failure or delay is caused by any circumstances beyond such party’s reasonable control, including but not limited to: (i) acts of God; (ii) flood, fire, earthquake, or explosion; (iii) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (iv) government order, law, or actions; (v) embargoes or blockades in effect on or after the date of these Terms; (vi) national or regional emergency; (vii) strikes, labor stoppages or slowdowns, or other industrial disturbances; or (viii) shortage of adequate power or transportation facilities.

c)Interpretation and Construction. Headings are inserted for convenience of reference only and will not affect the construction or interpretation of the Agreement. For purposes of this Agreement, (a) the words “include,” “includes,” and “including” shall be deemed to be followed by the words “without limitation”; (b) the word “or” is not exclusive; and (c) the words “herein,” “hereof,” “hereby,” “hereto,” and “hereunder” refer to this Agreement as a whole. Unless the context otherwise requires, references herein: (x) to Sections, Annexes, Schedules, and Exhibits refer to the Sections of, and Annexes, Schedules, and Exhibits attached to, this Agreement; (y) to an agreement, instrument, or other document means such agreement, instrument, or other document as amended, supplemented, and modified from time to time to the extent permitted by the provisions thereof; and (z) to a statute means such statute as amended from time to time and includes any successor legislation thereto and any regulations promulgated thereunder. This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting an instrument or causing any instrument to be drafted. The Order Form and all Annexes, Schedules, and Exhibits referred to herein shall be construed with, and as an integral part of, this Agreement to the same extent as if they were set forth verbatim herein.

d)English Language. The parties declare that they have required that this agreement and all documents related hereto, either present or future, be drawn up in the English language only. Les parties déclarent par les présentes qu’elles exigent que cette entente et tous les documents y afférents, soit pour le présent ou le futur, soient rédigés en langue anglaise seulement.

e)Assignment and Transfer Restrictions. Licensee may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under this Agreement—whether voluntarily, involuntarily, by operation of law, or otherwise—without Company’s prior written consent, which Company may grant or withhold in its sole discretion. For purposes of the preceding sentence, and without limiting its generality, any merger, consolidation, or reorganization involving Licensee (regardless of whether Licensee is a surviving or disappearing entity) will be deemed to be a transfer of rights, obligations, or performance under this Agreement for which Company’s prior written consent is required. No delegation or other transfer will relieve Licensee of any of its obligations or performance under this Agreement. Any purported assignment, delegation, or transfer in violation of this Section is void. Company may freely assign or otherwise transfer all or any of its rights, or delegate or otherwise transfer all or any of its obligations or performance, under this Agreement without Licensee’s consent. This Agreement is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns.

f)Third-Party Rights. This Agreement is solely for the benefit of the parties hereto and their respective permitted successors and assigns and nothing herein, express or implied, is intended to or shall confer on any other Person any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.

g)Notices and Communications. All notices, requests, consents, claims, demands, waivers, and other communications must be in writing and a notice will be deemed given: (i) when delivered by hand, with written confirmation of receipt; (ii) when received by the recipient if sent by certified or registered mail, return receipt requested; (iii) on the third day after the date mailed, by certified or registered mail, return receipt requested, postage prepaid; or (iv) delivered via email. Notices must be sent to the contact details specified in the applicable Order Form, account registration, or other written designation, unless a party updates its contact information by providing Notice in accordance with this section. Licensee is responsible for keeping its contact information (including email address) accurate and up to date. Company is not responsible for any delay or failure in delivery resulting from outdated or incorrect contact information.

h)Applicable Law, Venue and Jurisdiction.

• For Generac Power Systems Products: These Terms and any action related thereto will be governed by the laws of the state of Wisconsin without regard to or application of its conflict of law provisions or Licensee’s state or country of residence. All claims, legal proceedings, or litigation arising in connection with the Platform will be brought solely in the federal or state courts located in Milwaukee County, Wisconsin, United States, and Licensee consents to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum. Licensee agrees that Licensee may only bring claims against Company related to Licensee’s use of the Platform on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding.
• For ecobee Products: This Agreement shall be governed and construed in all respects by the laws of the Province of Ontario, Canada and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The exclusive venue for all disputes under this Agreement shall be heard in Toronto, Ontario, Canada. The United Nations Convention on Contracts for the International Sale of Goods, as amended, replaced or re-enacted from time to time, shall not apply to this Agreement. This choice of jurisdiction does not prevent ecobee from seeking injunctive relief with respect to a violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction.

i)Enforceability. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

j)Amendments. The most current version of these Terms and any applicable Terms of Service, Terms of Use, Terms of Sale, or other Additional Terms will be made available through the applicable App, Platform, Site, Documentation, or other location designated by Company. The most current version of the applicable Privacy Notice will likewise be available through the applicable App, Platform, Site, or Privacy Notice identified in these Terms. Company may revise these Terms, the applicable Terms of Service, Additional Terms, or Privacy Notice from time to time. If any revision is material, Company may provide notice through the email address associated with Licensee's account, through the App, Platform, Site, or by another method permitted by applicable law. If Licensee does not agree to the revised Terms, Additional Terms, EULA, or Privacy Notice, Licensee must discontinue accessing and using the Software, App, Platform, and Services. Licensee's continued access to or use of the Software, App, Platform, or Services after the effective date of any revision constitutes acceptance of, and agreement to be bound by, the revised Terms, EULA, applicable Terms of Service, Additional Terms, and Privacy Notice.
k)Waiver. No waiver by any party of any of the provisions hereof shall be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

l)Entire Agreement. Except as expressly set forth in this Agreement, these Terms, the applicable Company Privacy Notice, Additional Terms (together with all Order Forms, Annexes, Schedules, and Exhibits attached hereto and all other documents that are incorporated by reference herein, constitute the entire and exclusive agreement) between Company and Licensee regarding the Platform (excluding any service for which Licensee has a separate agreement with Company that is explicitly in addition or in place of these Terms), and these Terms shall supersede and replace any prior agreements between Company and Licensee regarding the Platform, but for the applicable Additional Terms that shall be read in conjunction with these Terms. To the extent there is any conflict between these Terms and the Additional Terms, these Terms shall prevail. Licensee hereby agrees that the Company has not made any inducements, commitments, conditions, representations or warranties of any kind to Licensee whether direct, indirect collateral, express or implied, oral or written other than what has been set forth in these Terms.

__22. How to Contact Us __

Should you have questions or need to contact the Company for:

Generac Products, please:

contact us at 855-436-8439 (US) or 844-843- 9436 (Canada).

send notices by care of e-mail to: legal@generac.com (or) by mailing address via S45W29290 WI-59, Waukesha, WI 53189.

ecobee Products, please:

• note that ecobee may in its discretion, without any obligation to do so and subject to the limitations of the EULA, provide you with help-desk telephone support concerning your use of the App or Software to the extent provided for in the Product Terms of Sale in connection with purchase and sale of the ecobee Purchased Product and Terms of Service entered into by you and ecobee, if any, in connection with the ecobee Services provided in connection with the ecobee Purchased Product. Refer to the Product Terms of Sale and/or the Terms of Service associated with the Product and related services for further details on Software and Product support.
• send notices by care of e-mail to: legal@ecobee.com (or) by our Mailing Address: ecobee. 207 Queens Quay W, Suite 600, Toronto ON, M5J 1A7, Canada.

Pour télécharger l’entente complète de licence utilisateur final, veuillez cliquer ici.

ecobee Technologies ULC (« ecobee » ou « Entreprise ») vous offre la possibilité de faire des références via son programme Refer-a-friend (« Programme ») offert sur le site web situé à ecobee.com/en-us/refer (le « Site »).

1. Entente contraignante. En utilisant le Site ou en participant au Programme, vous êtes lié par ces Conditions et Conditions (« Conditions ») et vous y exprimez votre consentement. Toutes les décisions de la société sont finales et contraignantes.

2. Comment fonctionne le programme. Le programme est accessible aux résidents légaux des États-Unis d’Amérique âgés d’au moins 18 ans. Chaque participant au programme doit visiter le site et suivre les instructions à l’écran pour recommander d’autres personnes, amis, collègues ou membres de la famille qui ne sont pas des clients actuels d’ecobee (chacun étant un « arbitre »). Une fois qu’une personne fait une référence, elle devient un « référent » et reçoit un code de rabais Shopify unique qui lui permet de recevoir un rabais de 15% pour un achat sur ecobee.com. comme décrit ci-dessous. Les référents doivent compléter la recommandation telle que décrite dans le message de référence.

3. Restrictions. Les référents ne peuvent pas se référer eux-mêmes ni créer plusieurs comptes fictifs ou faux avec la Compagnie, ni participer au programme en tant qu’arbitre. Le message de référence du référent ne peut être partagé, vendu ou utilisé de façon similaire. Les messages de recommandation partagés ou obtenus par d’autres sources (par exemple par une publication auprès d’un intermédiaire tiers ou d’un site web) ne seront pas acceptés. Aucun utilisateur ne peut utiliser le Programme pour enfreindre une loi, enfreindre ou violer les droits d’un tiers, ni agir d’une manière jugée harcelante, nuisible, illégale, haineuse, obscène ou en dehors de l’esprit et de l’intention du Programme. De plus, vous ne pouvez pas (i) manipuler le Programme, (ii) agir de manière déloyale ou perturbatrice, ou (iii) utiliser tout système, bot ou autre dispositif ou artifice pour participer ou bénéficier du Programme. ATTENTION : TOUTE TENTATIVE DE NUIRE OU DE COMPROMETTRE DÉLIBÉRÉMENT LE FONCTIONNEMENT LÉGITIME DU PROGRAMME PEUT CONSTITUER UNE VIOLATION DES LOIS CRIMINELLES ET CIVILES. SI UNE TELLE TENTATIVE EST FAITE, LA SOCIÉTÉ SE RÉSERVE LE DROIT DE DEMANDER RÉPARATION ET DOMMAGES-INTÉRÊTS (Y COMPRIS LES HONORAIRES D’AVOCAT) DANS LA PLUS GRANDE MESURE DE LA LOI, Y COMPRIS DES POURSUITES CRIMINELLES.

Les employés de la Société ou de l’une de ses filiales, affiliées ou agences promotionnelles ne peuvent pas participer. Le programme de la Société ne peut pas être utilisé par les entreprises pour la génération de prospects d’affiliés, à la discrétion exclusive de la Société.

4. Récompenses. En faisant une recommandation valide, les référents recevront un code de rabais Shopify pour un rabais de 15% sur un achat chez ecobee.com et le référent recevra également un code de rabais Shopify pour un rabais de 15% pour leur premier achat sur ecobee.com, comme expliqué plus en détail dans cette section. Aucune valeur minimale de commande n’est requise pour utiliser le code de rabais et doit être utilisée sur un produit à prix régulier. Le code de rabais ne peut pas être combiné avec d’autres codes d’offre ou rabais, ne peut pas être empilé avec d’autres promotions, et ne peut pas être utilisé pendant les périodes promotionnelles. Sauf indication contraire dans les présentes, le code de rabais est valide sur certains produits et ensembles vendus sur ecobee.com, déterminé uniquement à la discrétion de la compagnie, et est basé sur l’offre d’inventaire à mesure que certains modèles se vendent à certaines périodes de l’année. Sont explicitement exclus de ce programme la caméra intelligente ecobee avec contrôle vocal, les accessoires de thermostat, ainsi que des services d’abonnement incluant les filtres à air et la sécurité intelligente ecobee. Le code de rabais expire 60 jours à compter de la date de réception du participant au programme. La décision d’échanger un code de rabais spécifique relève de la seule discrétion de la Société et d’autres restrictions peuvent s’appliquer. La société peut retarder les rabais à des fins d’enquête. La société peut également refuser de vérifier et de traiter toute transaction pour quelque raison que ce soit.

Sauf indication contraire, les rabais n’ont pas de valeur monétaire indépendante et ne peuvent pas être échangés contre de l’argent comptant. Elles ne sont pas transférables et ne peuvent pas être mises aux enchères, échangées, troquées ou vendues.

5. Responsabilité. VOUS COMPRENEZ ET ACCEPTEZ QUE LES PARTIES LIBÉRÉES (DÉFINIES CI-DESSOUS) NE SERONT PAS RESPONSABLES ENVERS VOUS DE TOUT DOMMAGE INDIRECT, ACCESSOIRE, SPÉCIAL, CONSÉQUENT OU EXEMPLAIRE, Y COMPRIS, MAIS SANS S’Y LIMITER, DES DOMMAGES-INTÉRÊTS POUR PERTE DE PROFITS, DE BONNE VOLONTÉ, D’UTILISATION, DE DONNÉES OU AUTRES PERTES INTANGIBLES (MÊME SI LA SOCIÉTÉ A ÉTÉ INFORMÉE DE LA POSSIBILITÉ DE TELS DOMMAGES). En participant au Programme, vous acceptez de défendre, d’indemniser, de libérer et de tenir sans responsabilité la Société, ainsi que nos sociétés mères, affiliées et filiales respectives, ainsi que leurs employés, administrateurs, dirigeants, licenciés, licenciés, actionnaires, avocats et agents, incluant, sans limitation, leurs entités de publicité et de promotion respectives ainsi que toute personne ou entité associée à la production, l’exploitation ou l’administration du Programme (collectivement, les « Parties libérées »), de toute réclamation, action, demande, dommages, pertes, responsabilités, coûts ou dépenses causés par, découlant de, en lien avec, ou en lien avec le Programme (y compris, sans limitation, toute perte matérielle, dommage, blessure corporelle ou décès causé à une ou plusieurs personnes) et/ou l’attribution, la réception et/ou l’utilisation ou l’abus de tout avantage dans le Programme. Pour être clair, les parties libérées ne sont pas responsables de toute erreur technique ou dysfonctionnement, de vol ou de corruption de données, de toute erreur d’impression ou de frappe, ou de tout dommage à un système informatique résultant de la participation, de l’accès ou du téléchargement d’informations liées au Programme. Les parties libérées ne seront pas responsables envers les utilisateurs pour le manquement de fournir un quelconque avantage annoncé, en raison d’actes de Dieu, d’une action ou demande d’une entité gouvernementale ou quasi-gouvernementale (qu’elle soit valide ou non), ou de toute autre activité ou action échappant au contrôle des parties libérées. DANS LA MESURE MAXIMALE POSSIBLE PAR LA LOI, LA RESPONSABILITÉ MAXIMALE DES PARTIES LIBÉRÉES DÉCOULANT DU PROGRAMME OU EN LIEN AVEC CELUI-CI, PEU IMPORTE LA CAUSE DE L’ACTION (QU’ELLE SOIT CONTRACTUELLE, DÉLICTUELLE, RUPTURE DE GARANTIE OU AUTRE), NE DÉPASSERA PAS 100 $.

6. Renonciation aux garanties. VOUS COMPRENEZ EXPRESSÉMENT ET ACCEPTEZ QUE : (A) LE PROGRAMME EST OFFERT « TEL QUEL » ET « SELON LA DISPONIBILITÉ » ET QUE L’ENTREPRISE REFUSE EXPRESSÉMENT TOUTES LES GARANTIES, CONDITIONS ET TERMES DE QUELQUE NATURE QUE CE SOIT, QU’ILS SOIENT EXPRESSES OU IMPLICITES PAR LA LOI, LA COMMON LAW OU LA COUTUME, Y COMPRIS, MAIS SANS S’Y LIMITER, LES GARANTIES CONCERNANT LES PRODUITS OU SERVICES OFFERTS PAR L’UTILISATION DU PROGRAMME, GARANTIES IMPLICITES DE MARCHANDABILITÉ, DE QUALITÉ SATISFAISANTE, D’ADÉQUATION À UN USAGE PARTICULIER ET DE NON-CONTREFAÇON; (B) LES PARTIES LIBÉRÉES NE GARANTISSENT NI NE GARANTISSENT QUE (i) LE PROGRAMME RÉPONDRA À VOS EXIGENCES, (ii) LE PROGRAMME SERA ININTERROMPU, OPPORTUN, SÉCURISÉ OU SANS ERREUR, ET (III) LA QUALITÉ DE TOUT PRODUIT, SERVICE, INFORMATION OU AUTRE MATÉRIEL OBTENU PAR VOUS PAR L’ENTREMISE DU PROGRAMME RÉPONDRA À VOS ATTENTES, ET (C) TOUT MATÉRIEL TÉLÉCHARGÉ OU AUTREMENT OBTENU PAR L’UTILISATION DU PROGRAMME EST ACCESSIBLE À VOTRE PROPRE DISCRÉTION ET À VOS RISQUES ET RISQUES, ET VOUS SEREZ SEUL RESPONSABLE DE TOUT DOMMAGE À VOTRE SYSTÈME INFORMATIQUE OU APPAREIL MOBILE, OU DE TOUTE PERTE DE DONNÉES RÉSULTANT DU TÉLÉCHARGEMENT OU DE L’UTILISATION DE CE TYPE DE MATÉRIEL.

7. Conformité à la loi applicable. Le référent i) se familiarisera et se conformera à la législation applicable, y compris, mais sans s’y limiter, la législation canadienne anti-pourriel (« CASL ») et la Loi sur le contrôle de l’agression contre la pornographie non sollicitée et le marketing (« Loi CAN SPAM »); ii) n’envoyer qu’un seul message de référence au référent lié au programme; iii) rester l’expéditeur réel du message de référence; iv) créer et distribuer les références de façon personnelle, appropriée et habituelle pour les communications avec l’arbitre, les collègues et les membres de la famille; et v). En soumettant toute adresse courriel dans le cadre du Programme, le référent indique qu’il/elle a obtenu la permission et le consentement appropriés avant d’envoyer aux destinataires tout message promotionnel ou marketing lié au Programme et tiendra des registres détaillés du consentement, y compris les dates, les méthodes de consentement et les informations fournies aux référents. Toute distribution de messages de référence qui pourrait constituer un courriel commercial non sollicité ou un « pourriel » en vertu de toute loi ou réglementation applicable est expressément interdite et constituera un motif de résiliation immédiate et d’exclusion du Programme. La distribution massive de courriels, la distribution à des inconnus ou toute autre utilisation des services décrits ici d’une manière non promue est expressément interdite et peut constituer un motif de résiliation immédiate et de poursuites judiciaires. La Société n’a aucune obligation de surveiller le Programme ou les communications; cependant, la Compagnie peut choisir de le faire et bloquer tout courriel, supprimer ce contenu ou interdire toute utilisation du Programme. Les référents qui ne respectent pas la loi, y compris les lois anti-spam, sont tenus d’indemniser les parties libérées contre toute responsabilité, coût ou dépense qu’ils engendraient à cause de ce type de pourriel.

Informations personnelles. En participant au Programme, chaque référent et référent consent à la collecte, à l’utilisation, à la divulgation et à la conservation de ses renseignements personnels dans le but d’administrer le Programme et conformément à l’Avis de confidentialité de l’entreprise.

Aucune combinaison. Les référents et les référents ne peuvent pas combiner les rabais obtenus par le programme avec d’autres codes d’offre ou rabais offerts par les produits ecobee ou en vente finale.

Déclarations et garanties. Le référent représente et garantit que le référent : (i) ne se présentera pas comme un agent ni ne prétendra représenter ou lier ecobee de quelque manière que ce soit; (ii) ne fera pas de représentations fausses ou trompeuses concernant les produits ou services Ecobee; (iii) ne fera pas de déclarations, garanties, garanties et ne négociera aucune clause spécifique avec les arbitres, y compris, sans s’y limiter, concernant les spécifications, caractéristiques ou capacités des produits ou services d’ecobee; et (iv) ne doit en aucun cas dénigrer Ecobee ni ses produits ou services.

8. Droit d’annuler, modifier ou résilier. L’entreprise se réserve le droit d’annuler, modifier ou mettre fin au Programme à tout moment et pour n’importe quelle raison. La société se réserve le droit de disqualifier toute personne à tout moment de participer au programme si elle ne respecte pas ces conditions. Si le programme est terminé, toutes les récompenses de parrainage non réclamées seront perdues à ce moment-là.

9. Impôts

Le référent est et demeure responsable de toute obligation liée à la déclaration fiscale découlant des paiements effectués à son égard dans le cadre du programme.

10. Droit régissant

Ces modalités et le programme sont régis par les lois de l’État du Wisconsin ainsi que par les lois du Wisconsin qui y sont applicables.