Controlling your Personal Information
You have the right to have a copy your Personal Information and Device Data (“ecobee data”) at any time, and to be forgotten if you so choose. To delete or get a copy of your ecobee data, please fill out the form below.
To prevent against fraudulent or malicious requests, ecobee may require additional steps to verify your identity prior to completing your request.
Please note, due to the nature of these requests, our customer care team is currently delayed in responding.