Install your ecobee Switch+ with confidence.
Follow the steps below to complete the self-installation in about 45 minutes.Check compatibility
Here's what you'll find in the box
Smart homes card
Tools you'll need
Flat head screwdriver
On to the installation
Let this video guide you through each step.
Keep in mind that the process will vary depending on your setup. You may be disconnecting your wires differently, or ground your new Switch+ using the back of your wall box.
How to set up your Switch+
Guides and manuals
Meet your ecobee Switch+
If your Switch+ isn't powering on, try this.
If your light did not turn on, go back to your breaker and double check that the breaker for your Switch+ is on. Try testing other lights or outlets powered by the same breaker to make sure power is on.
If you have determined the power is on, your wires may be loose or you may have wired your Switch+ incorrectly.
- At your circuit breaker, turn off the power to your Switch+.
- Unmount your Switch+ from the wall.
- Check that wires are correctly paired and that no wires have come loose.
Line wire > Switch wire
Load wire > Switch wire
Ground wire > Ground wire (or use screw)
- Mount your Switch+ back on the wall.
- Go back to your circuit breaker and turn on the power.
If you’re still experiencing issues:
Call ecobee support: 1-877-932-6233 (Toll Free)