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Install your ecobee Switch+ with confidence.

Follow the steps below to complete the self-installation in about 45 minutes.

Check compatibility
First Things First

Here's what you'll find in the box

Wall plate
ecobee
Switch+
Screws and
wire nuts

Also included

Installation guide

Smart homes card

Tools you'll need

Required

Phillips screwdriver

Flat head screwdriver

Optional

Pliers

Installing your ecobee is as easy as downloading this app.

On to the installation

Let this video guide you through each step.

Keep in mind that the process will vary depending on your setup. You may be disconnecting your wires differently, or ground your new Switch+ using the back of your wall box.


Need help with installation? Find a certified pro to help you install

Meet your ecobee Switch+

Troubleshooting

If your Switch+ isn't powering on, try this.

If your light did not turn on, go back to your breaker and double check that the breaker for your Switch+ is on. Try testing other lights or outlets powered by the same breaker to make sure power is on.

If you have determined the power is on, your wires may be loose or you may have wired your Switch+ incorrectly.

  1. At your circuit breaker, turn off the power to your Switch+.
  2. Unmount your Switch+ from the wall.
  3. Check that wires are correctly paired and that no wires have come loose.

    Line wire > Switch wire
    Load wire > Switch wire
    Ground wire > Ground wire (or use screw)
  4. Mount your Switch+ back on the wall.
  5. Go back to your circuit breaker and turn on the power.

If you’re still experiencing issues:

Call ecobee support: 1-877-932-6233 (Toll Free)

Email ecobee support