Get even more from Smart Security
Add 24/7 professional monitoring for only $5 more per month
Upgrade your plan
Faster 911 response when every second counts.
24/7 Professional monitoring (currently in beta) uses the RapidSOS emergency response data platform to route critical data directly to 911 and reduce emergency response time by minutes.¹ With the Complete Smart Security Plan, protect your home day and night for peace of mind 24/7.
How 24/7 professional monitoring works:Stay protected if there’s an unexpected entry.
- Smart Security detects an issue via the sensors when the system is armed.
- You get a notification on your phone that there has been unexpected activity. You may receive a call from our partners at RapidSOS to confirm the issue.
- Our agents confirm that there is an emergency and notify the authorities, sending sensor data and video to reduce response time.
Save up to 10% on your home insurance.
For an extra $5 per month, ecobee Smart Security Complete with professional monitoring can help lower your home insurance costs.3 An upgrade that pays for itself.
Get 24/7 professional monitoring with the Complete Plan.
Smart Security features All features require a smart thermostat or SmartCamera | Complete $10/month or $90/year (save $30) | Standard $5/month or $50/year (save $10) |
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A RapidSOS monitoring specialist actively monitors your system and will call 911 dispatch if assistance is required. RapidSOS delivers critical, real-time data to 911 to empower smarter and faster emergency response. RapidSOS is used by over 5,100+ emergency 911 centers, covering over 94% of the US population. Additional 911 centers are being added weekly. Works with:  | ||
Unlike other professional monitoring solutions, ecobee Smart Security has partnered with RapidSOS to route critical data directly to 911. This feature requires professional monitoring to be enabled. Works with:  | ||
ecobee Smart Security in partnership with RapidSOS delivers critical location, real-time sensor and other rich data to 911 and may reduce emergency response time by minutes¹. Requires Complete plan and 24/7 professional monitoring to be enabled within a RapidSOS-participating jurisdiction. Works with:  | ||
24/7 Professional monitoring can help you save 10% per month on home insurance. Amount may vary depending on your insurer. Works with:  | ||
Never miss a thing with 30 days of video storage from SmartCamera. Video is stored with alerts for easier review in case of an emergency. Works with:  | Unlimited cameras2 | One camera |
SmartThermostat and SmartCamera use advanced Wi-Fi and geofencing technology to understand when your home is empty or occupied and will remind you to arm or disarm your system. Works with:  | ||
When a sensor detects motion or that a door is opened unexpectedly, you’ll receive an alert to your phone. Smart Security is intelligent enough to know what family members are home, so you won’t get unnecessary alerts. In case of an incident, Smart Security will notify a monitoring center agent. This upgrade requires the Complete plan with professional monitoring enabled. Works with:  | ||
SmartThermostat and SmartCamera can detect the sound of a smoke alarm and notify you. This feature listens to the noise of your smoke alarm and does not replace the need for a smoke detector in your home. Smart Security will also alert emergency services. This upgrade requires the Complete plan with professional monitoring enabled.¹ Works with:  | ||
ecobee Smart thermostats are engineered to save up to 26%⁴ on energy costs. Smart Security automatically pauses heating or cooling when SmartSensor detects that a door or window has been left open for more than 5 minutes. Works with:  | ||
Smart Security is intelligent enough to know what family members are home in order to provide peace of mind and prevent unnecessary alerts. Works with:  | ||
Get more protection and savings with 24/7 professional monitoring.
Protect the ones you love, and save on your home insurance for only $5 more per month.
No contracts, no commitments
Cancel your subscription at any time.
Free shipping
Receive it in 1 to 5 business days.
Warranties without worry
ecobee devices are covered by a 3-year limited warranty.
Clarity when you need it
Our products are backed by our dedicated support team.
† SmartThermostat with voice control or ecobee 3 lite paired with a sensor required.
¹ Based on a survey conducted by RapidSOS to emergency dispatchers from May 5, 2020 to July 5, 2020. Response times not guaranteed and may vary due to external factors. Requires Complete Plan and 24/7 professional monitoring to be enabled within a RapidSOS-participating jurisdiction.
² Complete plan offers video storage for unlimited cameras in one home.
³Amount may vary depending on your insurer.
⁴ Compared to a hold of 72°F/22°C.