How to Enroll in Duke Energy Power Manager® Smart Thermostat Program
With eco+, applications to the Duke Energy Power Manager® Smart Thermostat Program are submitted through your ecobee mobile app on Android or iOS.
Open your ecobee mobile app and set up eco+ for your home.
Enter your utility information while enabling eco+ and select Enroll Now to apply to the Duke Energy Power Manager® Smart Thermostat Program.
After your application has been approved, you will receive a $75 e-gift card by email.
Participating in the Duke Energy Power Manager® Smart Thermostat Program
On really hot weekdays between 1:00 PM and 7:00 PM from May 1st to September 30th, Duke Energy may call for a temperature adjustment.
During these events, your ecobee thermostat will be adjusted by a few degrees for up to four hours. With eco+ enabled, the temperature adjustment will be tailored to your savings preferences.
All adjustments are voluntary and you always have control of your thermostat. You can end an adjustment by changing the temperature on your thermostat, through the mobile app, or through the web portal.
*Receive an additional $25 e-gift card per household for each year you participate in the program.
Got questions? We have answers!
For more information on eco+, please visit out FAQ here.
Our Customer Support Team is ready to help!
We're available by email and by phone (1-877-932-6233).