Austin Energy Eligibility Requirements

  • You must be an Austin Energy customer with a unique account number. Co-op and master-metered accounts are not eligible at this time.
  • You must submit your installation rebate application within 60 days of installation (smart energy savings program participation does not have an installation date limitation)
  • You must agree to a post-installation inspection by Austin Energy, if necessary existing equipment must be connected and operational
  • All required City of Austin permits must be in place
  • You must have a standard air conditioning system (split system, package unit, or heat pump)
  • The heater component may be gas or electric
  • Your air conditioning equipment must be in good mechanical condition and controlled by your ecobee