ecobee Inc., makers of the award-winning Smart thermostat, Smart Si thermostat and Energy Management System, introduced today their completely redesigned Contractor Web Portal at the 2012 AHR Expo in Chicago. The portal has new tools to help contractors grow their business, maximize efficiency and improve client experience. Accessible 24/7 from ecobee.com, the new improved Contractor Web Portal is equipped with instantaneous outage alerts, remote diagnostics, refined map views, client communication tools, service reminders and more.
“The launch of our newly redesigned Contractor Web Portal further illustrates ecobee’s commitment to providing our contractors with quality
products their customers will love, and valuable tools to help them grow their business,” says Stuart Lombard, President and CEO of ecobee Inc. He adds, “The improved Contractor Web Portal makes it even easier for contractors to better service their clients, increase their overall efficiency and build their business.”
The new “Alerts” tool was designed to notify contractors the moment an equipment outage has occurred and the Comprehensive HVAC Reports, accessible through the portal, provide the contractor insight into their customers HVAC equipment performance. The “Equipment Details” view allows contractors to see the make and model of their customers HVAC equipment to ensure they have the right parts and tools for the service call. The “Service Reminder” tool allows contractors to automatically send branded service reminders to their customers according to the contractors preferred service schedule. This means that contractors can balance their work load over the year. Contractors will also now have the ability to communicate specials and promotions to their clients by adding the ecobee login portal to their company’s webpage. In addition, the new “Map View” tool, sort-able by alert type, service reminder and client, allows contractors to efficiently map out their scheduled routes in advance, saving valuable time and resources.
“We believe that the investment we have made in the redesigned Contractor Web Portal combined with our firm commitment to selling ecobee products through the HVAC channel demonstrates our dedication and loyalty to the partnerships we have with our distributors and contractors.” Says Derrick Boyce, Vice President, Sales.
Exhibiting from January 23rd-25th at AHR in Chicago, ecobee will be performing live demonstrations of the redesigned Contractor Web Portal at booth #3520. The new Contractor Web Portal will go live in February.