Looking for that perfect product to help you grow your customer base and stay connected? Designed and built in partnership with HVAC contractors, ecobee solutions use leading edge technology that's not only simple to understand, it's also easy to manage. It's a great way to build your business and exceed your customers' expectations.Looking for more information? Check out our support page here
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You are invited to take part in our weekly webinars so you can learn more about our products or just get a quick refresher.Sign up for a webinar here
In case you missed it, ecobee introduced its completely redesigned Contractor Web Portal at the 2012 AHR Expo in Chicago. Set to go live in February, the enhanced Web Portal has tools that will make it even easier for you, our ecobee preferred contractors, to better serve your customers, increase your overall efficiency and grow your business.
Accessible 24/7 from ecobee.com, the new improved Contractor Web Portal is equipped with instantaneous outage alerts, remote diagnostics, refined map views, client communication tools, service reminders and more.
Providing you with products your customers will love and tools to help you grow your business is our way of showing how much we value the partnerships we have with our ecobee preferred contractors. ecobee is proud of our commitment to selling our products strictly through the HVAC channel.
The ecobee Contractor Web Portal allows you to upload your business information and logo so that it appears on your customers’ alerts and reminders, keeping your company top of mind.
Your customers detailed “HVAC Reports” are accessible through your Contractor Portal. These reports allow you to conduct remote diagnostics and troubleshooting, resulting in superior customer service.
The “Equipment Details” view allows you to see the make and model of your customers’ HVAC equipment. This feature was designed to ensure you arrive at your appointments with the parts you need to get the job done fast.
Communicate specials and promotions to your clients, and increase your web traffic by adding the ecobee login portal to your company’s webpage. Your customers can access their personal web portal whenever they need to, right from your website.
The new “Service Reminder” tool allows you to set branded service reminders for your customers. This will help deepen your customer relationships, protect your annual service agreements and efficiently schedule your service appointments.
Map out your scheduled routes more efficiently by using the new interactive “Map View” tool. Sort-able by alert type, by reminder and by client, this new application is sure to save you valuable time and resources.
Here's what our customers have said about the ecobee Energy Management System (and we didn't even have to pay them!)
"We found the interface extremely intuitive and easy to understand. And the ecobee customer service team was a pleasure to work with — incredibly responsive and helpful."
"Being in a service business - I am always keenly aware of how another company is handling my needs. ecobee is the way ALL tech support should be!"
Find out what a difference the Energy Management System has made for our customers.View all videos
Oh, and did we mention how easy our products are to install?
And if you ever run into any problems, our team of experts are available Monday to Friday from 9 a.m. to 9 p.m EST.
Here's what some of our contractors have to say about ecobee:
"I am using the Smart Thermostat as a retention tool. It is great that you can insert your company information in the thermostat, and it appears whenever an alert is sent. It is one of the best features that the thermostat has over the competition."
"I am impressed with this... very easy to use, either from the web or on the thermostat."
"I am putting a lot of stake in the Smart Thermostat, and I predict that it will increase my business dramatically. It gives me a one up on the competition right now, and I am working hard to get it in as many homes as possible."